KoenV

Right now I cannot find a customer having the problems but I doubt it will take longer than a week for some to start experiencing problems again. When those come I will check the logs.

Yes they are using the latest client version. Zywall is also updated to the latest firmware.

Since all our customers are in different locations throughout the country I highly doubt that, also we have tested this by opening everything (not safe ofcourse) but the problem still remains, I am pretty sure it has something to do with the Zyxel firewalls and not something else. Probably somewhere today or tomorrow I…

Right now we have it set to 3 minutes, I tested it again just now but still the same result. The user was not in use before I used it to connect