MannyTC

Can you please give me detailed steps on what you would like me to do when attempting the upgrade?

PM Sent

Hi, I recorded trying to upgrade manually and also with the cloud firmware. How do I get the recordings to you?

We should have the console cables but of course I am attempting to do this remotely at the moment. What happens is the whole process appears to work as expected and the Web GUI starts the clock to show how long its been but that screen never refreshes and the device never reboots. When I log back into it there is no…