• Hello. Thanks for the answer, WE are the owners but we bought some years ago and we don't have the ticket. We have complete access to nebula app and zyxel account web page, but this device DOESN'T appear in the device list and if I try to add manually the answer is that is locked. So (please) we need step by step…
  • Hello.
  • Hello.
  • When I try to add the device the answer is always that it's already registered by another user
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