Penny  Ally Member

Comments

  • Can you share which ZYXEL product you have? Please also explain more detail about your problem?
    in Problem setting up Zyxel Comment by Penny November 2018
  • Can you share which ZYXEL product you have and its firmware version? Is there more explain about this problem?
    in loss of connection with sky tv Comment by Penny November 2018
  • From your screenshot, I saw you have enabled "Green" feature. If you don't want to NBG460N into sleep mode, do you try to disable it?
    in ZyXEL NBG460N falls into hibernation mode Comment by Penny October 2018
  • Hi Butta,When wireless client is connected to ADSL router and wired client is connect to NBG419N with WISP mode, they cannot communicate each other. Because they are existed in the different network. # Internet---ADSL Router)))<WLAN>(((Wireless Client # Internet)))<WLAN>(((NBG419N (WISP Mode)---[Ethernet Cable]---Wired…
    in NBG-419N as wireless bridge connected to Sky router Comment by Penny August 2018
  • Do you try to use another mobile phone to test? Is it the same result? My Samsung Galaxy S8+ works properly.
    in Band Steering Comment by Penny August 2018
  • As you mentioned, (B) gave an indication on the first screen "loop". You should check the connection of your network to find out the root cause about loop problem. In my view, it seems the devices which connected on (D) to occur loop in your network to cause this problem. So, (D) has changed MAC address as (B) MAC address?…
    in GS1200-5 changed hardware mac-address in the LAN by itself Comment by Penny August 2018
  • Can you share the firmware version of GS1200-5 and GS1200-8?And may I know your network topology? // Now, I get an loop indication on one of them.-> Where do you saw this? // It seem, that one switch takes over the mac from another switch.-> GS1200-5 MAC is changed as GS1200-8 MAC or GS1200-8 MAC is changed as GS1200-5…
    in GS1200-5 changed hardware mac-address in the LAN by itself Comment by Penny August 2018
  • Hi johntimber,May I know which Zyxel product (model name) you have?What is your problem? Is there more detailed information?
    in multy rec collision! Comment by Penny July 2018
  • Hi retfr8flyr, May I know what is the firmware version of you Multy X?How do you test to get 40-50 down? When your client device is connected with 1st Multy X Node via wireless or Ethernet, both connection got speed result 40-50?
    in Multi X speed? Comment by Penny July 2018
  • Hi PROCOSQ, Can you share more information about your problem?．What is your topology?．What is "Sys OP Mode" of your NBG4615? (Router/AP/UR...)． Do you try to reset NBG4615? Is the problem still exist?．Which IP address that you input to access NBG4615 web interface? ．Is there any message/screenshot when you access to the…
    in NBG4615 Comment by Penny June 2018
  • What do you mean about "Access to port 21 address 192.168.1.1 from WAN works only for other addresses."? If you want to access NBG5615 from outside, you need use WAN IP (public IP) to access it. (192.168.1.1 is private IP.)
    in Mount usb after reset. Comment by Penny June 2018
  • May I know what is the firmware version of NBG6716? And does NBG6716 has pushed HW buttons of WLAN and LED? > It worked fine for few days but now does it doesnt show wifi signal or connect via lan. The only icons I can see are Power (which goes on and off sometimes), WAN and LAN port 1. Do you mean NBG6716 LEDs? Are your…
    in Zyxel NBG6716 issue Comment by Penny May 2018
  • Multy X is only supported APP, you cannot use "https://mycloud.zyxel.com/" to see it.May I know what is your network topology?If Multy X (NAT mode) is connected behind the router, your network has two DHCP servers.EX: Internet---Router(DHCP: 192.168.1.X)---Multy X(DHCP: 192.168.212.X)> When I try to enable Bridge mode…
    in Multy X gone from mycloud.zyxel.com Comment by Penny April 2018
  • Hi Joakim, Here are some question want to check with you.．Do you login your myZyxelCloud account on APP? Is APP logout your myZyxelCloud account? Please try to logout and login again your myZyxelCloud account on APP.．Do you try to use another mobile phone to check it? ．Does Multy X WiFi still works?．Can you share some…
    in Multy X gone from mycloud.zyxel.com Comment by Penny April 2018
  • @Thorander,Do you try:After finished 1st node installation, press "Done". Then, go to Menu -> Add Multy to add other nodes. Is it works?
    in second multy x settings fails every time Comment by Penny April 2018
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