RichardHan  Freshman Member

@USG_User You can collect AP's Diagnostic info and attach it in the reply, which helps the Zyxel official user to analyse the issue and identify the reboot reason. Path: USG>Maintenance>Diagnostic>Collect on AP

Could you please provide the topology so that we can further check what could go wrong with the traffic? Such as how AP,NXC,Switch and MT Getaway(DHCP Server) connected to each other. Also, does the SSID use different VLAN from management VLAN ? So base on your statement, you can try things below: Capture packets of DHCP…

Your topology is different from handbook. Base on your statement, it should look like this: Since NXC can receive DHCP-Discover from wireless station, the VLAN traffic from AP to NXC is correct. So your issue is on the traffic from NXC to AP. The reason is, the DHCP-Offer to AP should be tagged, so that AP will be able to…

@WvandeHoef For wireless configuration, I suggest you to change 5G radio channel width to 20MHz(reduce the chance to be interfered), and set DCS on both 2.4G/5GHz radios.(fixed channel is okay when everything is under control, but the real wireless environment is dynamic and always changing, it will be good if you set DCS,…

Hi, For QoS information, I share my knowledge and opinion below: WMM is the QoS settings for wireless, it won't change any DSCP value for data packets sent from AP to first switch. QoS takes effect when traffic congestion or under high loading, if the traffic in customers environment is not heavy (<50% allowed throughput),…

By standard, there is no relationship between 11k/v and authentication. what they do is just change the flag information inside wireless beacon. If station doesn't support these functions, it just negotiates with AP through original process (during roaming). Is the device keep connecting to the same AP when you executing…

I deployed two NWA1123AC-HD in my house two months ago, one in living room and the other in bedroom. (Places where I usually use my wireless devices.) So far the performance is good, it allows me watching Netflix on my laptop, and children playing online games. There is no lag or latency for the WiFi usage. Just make sure…

For the VoIP scenario, the recommend SSID number should be no more than 3. It's because each SSID broadcast its own "Wireless Beacon", too many beacons will delay the VoIP packets to be sent out. Since your scenario includes live streaming and video watching, 6100 series/ 6500series /6303D-S are more appropriate for you.…

I also recommended you to try NWA5123AC-HD, for it also support 802.11ac wave2 and 3G/4G interference immunity, so you can also benefit from the advantages above. The difference between NWA5123AC-HD and WAC6303D-S is at the max station it can afford, and the later provides more features when managed by NXC controller,…

Hi @fgssg NXC management interface doesn't provide DHCP server function, maybe you can setup static IP on your NIC which is in the same subnet and VLAN as NXC, and then try again. (Ex: IP.addr = 192.168.1.3, Subnet Mask = 255.255.255.0, Default gateway as blank)

Below are some points I think helpful to clarify this case: 1. Can iPhone and Samsung access the Internet with correct DNS/Gateway settings? 2. Are all devices connecting to the same SSID, or multiple SSID with different settings? BTW I wonder if this issue only happened on specific one, or all of the APs? And how do you…

Hi, @"蘇介吾" 1. 你所提到 "自動錯開頻道"的功能在AP上叫做 "DCS" (Dynamic Channel Selection), WAC6553D-E也有支援(不論有沒有Controller管理)。你可以在AP設定要在什麼時間執行，這樣AP就會自動搜尋最適當的Channel，也就是你在畫面中看到的錯開channel的結果囉! (建議是在凌晨或沒有使用者的時候執行，這樣AP就能換到最適當的channel，也不會有使用者因為換channel而斷線 ^^) 2. Zyxel有一個軟體叫做ZAC，可以方便我們去對那些沒有NXC…

There is an utility called ZAC, which helps you to configure three APs together so you don't need to set them up one-by-one. And just like @IKLe said, you just need to create same SSID on each AP, and wireless network should works well in your house. You can download the utility from the…