Romeo

Yes, as I told you it was working fine until yesterday then it suddenly stopped. The device has been on for 25 days. I cannot reboot the device in the middle of the day when everyone is connected.... I'll send you the HTTPS credentials via PM.

I've sent you the debug file, however I have now the issue that two factor authentication suddenly STOPPED WORKING entirely! Users can just login WITHOUT any two factor authentication, even though it is enabled and correctly setup, nothing has been changed in the configuration. The SMTP and SMS gateways both work fine.…

Exactly, when I test the AD user I see all of the LDAP fields, including mail and mobile. Must be a bug in their SSL-VPN functionality.

Thanks for your feedback, conectia. That means the support agent just made something up to close the ticket, even better. Zyxel could you please get your act together and fix this asap?

Hi @Zyxel_Vic Rebooting does not help V4.35(AAAA.3) 15 total, 5-10 average concurrent users (not sure how this would relate to the issue?) Please note that our Active Directory is based on Windows Server 2019 and another member of Zyxel support staff mentioned that Windows Server 2019 is not supported yet and this won't be…

This doesn't seem to work for me. In my case neither the email or mobile number can be found from the Active directory user. Logging in with the active directory credentials without 2FA works fine.