Rory  Ally Member

It may relate to firmware version of your NAS, since the old manual has mentioned the files you said but the new one does not. ftp://ftp.zyxel.com/NAS540/user_guide/NAS540_V5.1%20ed2.pdf My Dropbox of NAS540 works as latest user guide: ftp://ftp.zyxel.com/NAS540/user_guide/NAS540_V5.21%20ed2.pdf

Do you mean this function?

What's your NAS model and FW version?

Do you mean that you can't find NAS326 via SMB? If yes, you can refer following FAQ to enable SMB1.0 of Win10. https://homeforum.zyxel.com/discussion/850/how-to-find-usb-share-in-windows10#latest

Did you try to reboot or reset your NAS326?

If possible, you may change the HDD model, seems ST2000NM0011 is not in nsa326 hdd compatibility table. https://www.zyxel.com/products_services/2-Bay-Personal-Cloud-Storage-NAS326/compatibility

@dsz376 You should use "root" to check commands.

Moreover, try to upgrade FW of NAS326 to latest.

Did you change the HDD to different slot for checking if problem related to specific HDD or slot?

If your RAID is RAID 1 or JBOD, you can try to get data from Linux: http://kb.zyxel.com/KB/searchArticle!viewDetail.action?articleOid=010795&lang=EN

zyxel nsa325 v2 hdd compatibility table: http://il.zyxel.com/ProductTab.shtml?pid=20150327120001&idx=3&c=gb&l=en procedure: The steps as below: 1. Power off NSA325v22. Plug-out disk2(1T HDD)3. Plug-in 6T HDD as disk24. Repair the RAID15. Repair finish6. Power off NSA325v27. Plug-out disk1(1T HDD)8. Plug-in 6T HDD as…

Try to enable SMB v1 in your PC as below: https://homeforum.zyxel.com/discussion/850/how-to-find-usb-share-in-windows10/p1

Did you enable "Email Alert" or "Email Report"?

Did you try to access NAS IP from your own LAN to WLAN? If this also can't work then the problem may relate to router's configuration.

My suggestion is power off your NSA325 first then pull out it.