Toxiaxia  Freshman Member

Comments

  • I just notice if I select ch44, it will jump to ch36 and 5G network stops working as well. already connected device is still connected but no internet connection. New device can find the 5G network but can’t connect with incorrect psw error. if I reselect another channel for 5G network when the issue occurs, it can recover…
  • Dear Zyxel support, i had the 5G issue with the old fw aavf.11. after i upgraded fw to V5.13(AAVF.13)C0, the 5G channel always reset to 44 after 1 day or 2, regardless which channel I selected, and 5G network stops working. :-( can you try to repeat this issue in lab? We have 2 of this router, both have the same problem.
  • Dear Zyxel support, i have the exact same issue and my router came with Firmware Version: V5.13(AAVF.11)C0_20180409B. i have also downloaded V5.13(AAVF.12)C0 and tried to upgrade the FW, but it always rollback to the old FW version after 2-3 reboots. Even during the short period the router running with the newer FW,…
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