Trilogy

I am aware that I used tough words yesterday, and I want to thank everyone at Zyxel Support and Engineering who is working to solve this issue. But after you fixed it, please do review how this happened and make sure we do not end up in such a situation again. It really is a no-go. I was fortunate, not everybody will have…

For me, the recovery process described here worked, thank god. https://support.zyxel.eu/hc/en-us/articles/4637859383698-Application-Patrol-Signature-issue-of-ATP-USG-FLEX-Series#h_01FY40AZ7MDNHGYR7XDB39D79V Step 9 was not necessary. My ATP 500 connected to Nebula again and downloaded the full config without having to…

This is really, really, really, really frustrating. Of course not knowing about the issue, I rebooted my Nebula ATP 500 several hours ago and am now stuck without internal and external network. Will try the recovery process tonight after getting the required cable and software. But gentlemen, this is an incredible no-go.…

I very surely hope that it is happening. According to an official information from Studerus Network Technologies (Zyxel in Switzerland) integration of the ATP series into Nebula is planned from Q3 2021 onwards. I built my new site based on Nebula-capable devices based on that information.