Ukeen

I personally believe that Zyxel needs to overhaul its entire customer service department (if it exists). I do not think it is possible that for a customer of a company considered "serious", the only way to obtain assistance is through a community not so much for the skills of the people who make it up as for their not…

Dear mMontana, latest firmware installed at measurements time. Posted same questions above to my ISP but no luck (no answers at all). In your opinion are there others ways to communicate with ZYXEL'S technicians for official answers? 

Dear mMontana, thank you so much for your help. The reset date has been set correctly and the total DL / UL data does not change each time the device is restarted. However, I seem to have understood that you are telling me that the router cannot go wrong but my ISP has all the advantage of inflating the Gb consumption…