User1  Freshman Member

@RapidEye_IT , if you read all the USG20W-VPN topics, you will see that I provided the logs twice already. It is pretty obvious that the WIFI card/interface shuts down as the light on the front panel goes off and in the web interface it is shown as disabled. So, something is somehow, for some unknown reason, disabling the…

I can confirm that upgrading to the V4.33 provided on the FTP broke the WiFi on my USG20W-VPN...in a matter of hours it just shut down again. So NO, the problem has not gone away on the USG20W-VPN and I can not recommend it. I am not running DCS.

@alehzn , @MarkoD or @RapidEye_IT , can anyone confirm that the above posted FW actually fixed the WiFi issue after using it for a week or more? 

Has anyone tested this FW and can confirm it actually works, not like all the previous FW that claimed they fixed it?

Many of us, owning a USG-20W-VPN have provided diagnostic information countless times. To no avail. This issue has been present in every single FW since 4.25, which is what I am running on mine, being the last stable version. This is a 2017 build! Is Zyxel going to refund us for selling a non functioning device or should…

Hi Emily, this will be highly appreciated, I look forward on seeing this issue being fixed. This is otherwise a great product but being let down by all the bugs. BR.

I am still running 4.25 as the last stable version after trying multiple "custom" FW releases in the past months, is this ever going to be fixed or should we just give up and change vendor?

Hi Charlie, after trying to upgrade the FW to the latest version you provided over PM, I get the following error: It seems like this was compiled for a different device. BR.

After upgrading to 4.30 the unit run smoothly for 3 days and today the issue started to manifest itself again. Once it starts it is constantly turning the WiFi off. I collected the diagnostic info and rolled back to 4.25 for reliable operation.

Hi Charlie, we rolled back to 4.25 ABAR 1 and things look stable now. I will upgrade to 4.30 again over the weekend and collect the requested diagnostic information.