Zyxel_CPE  Freshman Member

Hi Sir, please help to check with your ISP or local zyxel support.

Hi Sir please reset to default and check below picture.

Hi Kllannin, This model already EOL so please contact your reseller to get upgrade firmware. Thank you.

Hi MRAshland1977 , may I know is there display error message on firmware upgrade GUI page after press "Upgrade From Network" button? 

Hi rubbermaid , please report issue to Zyxel local agent to help this. Thank you.

Hi simum77 , I will provide FW V1.00(ABUS.3)C0 download link to you via private message, please check your previate message. Thank you.

Hi Kiwi, please contact Zyxel local support to RMA the problematic device, that replace a new device to you and they will send the problematic device back to HQ for analyze. Thank you.

Hi Blackbird, the latest official firmware is 100ABUV5C0, I will provide the download link to you via private message. Please upgrade the latest firmware 100ABUV5C0 on your device and restore default settings after firmware upgrade, to check whether improve the problem or not. Thank you.

Hi GiulioT, the user guide V1, 04/2020 is the latest version, be honest, current there is no release plan for new user guide. 

Hi JochumDeVries, the LTE3316-M604 have two different hardware and different firmware. Following call LTE3316 v1 and LTE3316 v2, the firmware naming: * LTE3316 v1 with firmware V1.00(ABMP.0)C0 * LTE3316 v2 with firmware V2.00(ABMP.0)C0 Your device uses FW V1.00(ABMP.2C)0, so it is LTE3316 v1. Please download…

Hi WelshPaul, not sure if you get NR5101 from your ISP. My suggestion is if you get the device from ISP, maybe ISP contact window could give you hand. If the device is from store, Zyxel local agent might help you.

Hi chm4907, 已透過私訊傳下載連結給您, 請查看論壇訊息, 謝謝。

Hi Riccardo , please report this case to your local Zyxel support, we will have the agent to check this case after they report this case on our support system. Thank you.

Hi acastelli , you can enable SSH and Telnet on GUI>Maintenance>Remote Management page, then login SSH/Telnet via admin account(same username and password you login WebGUI) to execute the ZySH command. 

Hi acastelli , you may use ZySH command to set manual APN or auto APN to re-connect LTE WAN. I hope it will help you.