Zyxel_Jason  Master Member

Hi @baldrian, For AP and Switch, you need to buy NCC Pro Pack license to have full feature. You may refer to the following link to understand difference between license Packs and our License 2.0 overview. Nebula Control Center NCC - Subscribe Nebula | Zyxel Nebula License 2.0 Overview | Zyxel Hope it helps.

Hi @baldrian, Thanks for your help. I have checked your organization and there is only WAC6552D-S having license, other APs and Switch don't have license. As I mentioned, your organization need to have enough license for all devices to upgrade to Pro Pack and activate license. Please register and assign NCC Pro license for…

Hi @baldrian, Welcome to Zyxel Community! If your organization has enough license to upgrade to Pro Pack, you may go to Organization-wide > Configure > License & inventory > Overview to upgrade. After upgrading, the license will activate. If there is still having problem, please help to enable Zyxel Support at Help >…

Hi @albe, I have tried to reproduce your symptom in my local test, but I don't see the same symptom. May you help to enable Zyxel Support at Help > Support request page and share your organization/site name, so we can access your site to check? Thanks.

@Nykau, Thanks for paying close attention with our release. ;) XGS1250-12 has already supported changing management VLAN and https access in the latest firmware version V1.00(ABWE.0)C0. We will update the user guide in the near future. @MWPP We have released the firmware version V1.00(ABTY.4)C0 for XGS1210-12 to support…

Hi @StevenJ, Welcome to Zyxel Community! Please help to check if you have already removed your Switch from the organization. The location is at Organization-wide > Configure > License & inventory > Device. You may select the device and click the Action button to remove the device. Nebula CC will push factory reset command…

Hi @oh6hfx and @Marcoli, Like my previous comment, please contact your reseller for RMA process. Thanks.

Hi @Quality_Drive_Away and @Assitek, LLDP-MED is already available on Nebula CC currently. The configuration page is located at Switch > Configure > Switch settings > Voice VLAN.

Hi @alberico, Welcome to Zyxel Community! Form your description, I assume you are looking for the configuration page to setup guest interface for LAN interface 192.168.99.0/24. You may go to USG FLEX > Configure > Interface and toggle on the Guest button. For example screenshot: After saving and the configuration status is…

Hi @Pas7o, Welcome to Zyxel community! Please help to enable Zyxel Support at Help > Support request page and share your organization/site name, so we can access your organization/site to check directly. Thanks.

Hi @x3n0, Thanks for your feedback. In the current roadmap, the public API in first phase will let user collect the status and some statistics from Nebula device. We will still put those configure-related features you mentioned in our future roadmap for public API. Please note that the public API will be a NCC Pro Pack…

Hi @Bartestro, Welcome to Zyxel community! Since there are Reset and Restore button in the front panel of XGS1930, please help to check if you press "Restore" button for over 7 seconds to do the factory default. Hope it helps.

Hi @x3n0, Now we only have few API for project engagement, not in general availability yet. We are working on the Open API by phase approach per customer and market needs, for sure it is limited by our resources until the business priority getting more clear. May you share what information you would like to have the most…

Hi @3jrgrg, User can access GS1900 series via SSH. However, it only allows user using some basic commands for troubleshooting like show running-config or ping, etc. The advance feature can be configured via WebGUI because it is a Smart(Web) Managed Switch like I mentioned.

Hi @Pook, If you would like to share ideas that hope to implement on Nebula in the future, please create new idea post in Idea section, so other users can vote for your post if they agree with your idea. Thanks for your cooperation.