Comments
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@Zyxel_Emily I do not see the ATP100 system log in SecuReporter. My problem is as follows: I've seen VPN connection attempts in the system log within the WebGUI interface of my ATP100. These VPN connection attempts are logged with the category "IKE". I now want to see when these attempts started and therefor tried to look…
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@Zyxel_Jeff When will firmware 5.37 be released? I still need to upate all of my customers ATP100 models.
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@Zyxel_Emily Now I'm confused. My ATP100 is currently on Firmware: V5.36(ABPS.1) / 2023-05-09 05:07:09. That is 5.36P1, isn't it? And 5.36P1 is already released some days ago. Or will there be an updated 5.36P1 available?
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Just checked my ATP100 and it is also out-of-date again! Firmware: V5.36(ABPS.1) / 2023-05-09 05:07:09
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I just tried again to update the TIML signature. Now the signature was updated successfully. Curious why it took so long to successfully update the signature. But it's all ok now.
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The V5.36 Patch1 was not available in MyZyxel portal as a download. But I had V5.35 available so I've done a downgrade. After that I was able to do the cloud firmware update.
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This is not a real solution, but it is a temporary solution: Add an entry to the Allow list of Anti-Malware using "file-pattern" like this: AD2F1837.HPPrinterControl* Has worked for me.
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«but Threat Intelligence Machine Learning (TIML) remain from 2017 2017-12-11 12:46:40 (UTC+07:00» This is a bug in the latest official firmware V5.36.
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As a follow up: No Hash value was shown. I had to add a file pattern to the Anti-Malware allow list.
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I was just at the customers site and visited the ATP100 and have the same issue. Anti-Malware Virus infected SSI:N Type:Anti-Malware Signature Virus:Gen.Variant.MSILHeracles.cf775202 File:AD2F1837.HPPrinterControl_145.1.1083.0_neutral_~_v10z8vjag6ke6. Protocol:HTTP
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@Zyxel_Cooldia This problem still exists! I just installed Trellix Endpoint Security and my ATP100 log says this: Virus infected SSI:N Type:Anti-Malware Signature Virus:Trojan.GenericKD.c42558a9 File:McAfee_Common_x64.msi Protocol:HTTP Under "Monitor" - "Anti-Malware" a Virus name is listed but no Hash value. Because of…
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<<Are you blocked during an update or download?>> Normal update that Trellix does periodically in the background.
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@Zyxel_James 1. The complete message of the log Sorry. The log is already cleared. It seems that the ATP100 log space is a bit small. 2. A screenshot of Anti-Malware Statistics. ( Monitor > Security Statistics > Anti-Malware. It would also be helpful if this screen would show a) the virus name and b) which file the virus…
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@Notarmic: How have you reported the problem to the antimalware manufacturer? Is there a special website available where one can report false positives?
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@Zyxel_Cooldia McAfee shows version numbers for each module installed. McAfee Data Exchange Layer: Version 6.0.3.646 McAfee Agent: Version 5.7.6.251 McAfee DLP Endpoint: Version 11.6.500.172 McAfee Client Proxy: Version 4.4.056 McAfee Endpoint Security Plattform: Version 10.7.0.3460 McAfee Adaptiver Bedrohungsschutz:…