gillygo

Thanks Tony. But I am not trying to change a BT plug to RJ11. I have a separate RJ11 to RJ11 cable connecting my phone to the router. Same cable I use to connect my phone to the ZTE router to use the SIM minutes. Looks like I will be returning the router since it does not appear to do what I need it to do. Appreciate the…

Unfortunately when I select VoLTE, nothing happens. I get the same “engaged” tone. Not sure what I’m doing wrong. 

Thanks for responding Tony, and for your helpful comments, including link to the manual. Much appreciated. I can connect my phone via RJ11 no problem. I don’t actually want to use VoIP via this phone port. I want to use the included talk minutes via my SIM card. What you described in your post is to access a VoIP service…