gmann

Thanks, I figured that would be the case to gain access. I also needed to reboot from the standby partition and go back to the old firmware before I was able to update any of the partitions to the latest software.

Thanks, but if I can't update the standby partition, should I proceed to update the running with the latest 5.36 p2? Also if I can't access the device web login, what is the best recommended process to update the firmware while in this state?

I tried to update the standby to the 5.30 to match the running and 5.32, and neither worked. Now it appears the device is up, but our IPsec tunnels are down, I'm able to access the device on the remote IP, but when I try to login, I get a page not working Err_Empty_response. We have power cycled the device and for a moment…