Comments
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I found the problem. The Multy App doesn't work network installation on iOS 15.1 I managed to set up a wi-fi network for both Multy units on an old phone with Android 9, then I got the settings on my iPhone. Thank you Jerry for your help!
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In addition to the previous post. As well I tried manually to register the units in the myZyxel cloud. For both I got the same error: "not found" I entered MAC addresses with ":" and without in SN I tried with 0 - as the number zero and O - as the ou letter Everything is so weird... Please, help me
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Hello Jerry! Thank you for the replay. I tried several times after login and logout from my account. All attempts have the same result - Multy App hangs up on the "Connecting to Network" screen. I tried to create a network with my old name & pass, tried to create a completely new one with different names for 2,4 & 5 GHz,…
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Yes, I was logged into the Multy App before resetting the router. I logged in to myZyXELcloud with a browser and in the tab "My Devices" there is a message: "No device have been paired." Maybe there is an opportunity to somehow add both units here so that they are visible in the app?
