Zyxel_Emily  Zyxel Employee

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• How to troubleshoot when USG FLEX H is freezing and not responding?

  Zyxel_Emily

  January 2024
  Scenario: This article describes troubleshooting steps to take when the USG FLEX H becomes unresponsive. If the firewall is freezing and both GUI and SSH are inaccessible, connect console cable to th…
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• How to use CLI to apply the configuration file?

  Zyxel_Emily

  February 2024
  Question: How to use CLI to apply the configuration file? Answer: usgflex200h> cmd config-apply <file-name>
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• Re: ZyWALL USG 200 booting issues

  Zyxel_Emily

  February 2024
  Hi @einaren, You can try if it is working after firmware recovery. After you enter debug mode, enter "atkz –f –l 192.168.1.1" to configure FTP server IP address and "atgo" to brin…
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• How to solve the issue "ZTP is already enabled" on VPN series?

  Zyxel_Emily

  February 2024
  Symptom: Unable to access the web GUI. Access the web GUI but the page "ZTP is already enabled" appears. The device is on-premises mode and never deployed using ZTP. Q1. What are the impact…
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• Re: USG FLEX H – GUI is cumbersome to use

  Zyxel_Emily

  January 2024
  Hi @kruess, 1.20 release plan: Late Apr. 2024 In 1.10, CLI for DHCP extended options is supported. Configuration on web GUI will be supported in the future release. usgflex200h> edit running usgfl…
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