Zyxel_Vic 
Zyxel Employee
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Re: Nebula Cloud Service Incident 2023-07-10
Hi all We had finished pushing the settings to all those devices that may have VPN connection issues. Would you please check if it's working right now? If the problem persists, please kindly pro…1 -
Re: Nebula Cloud Service Incident 2023-07-10
Hi @Pook Reboot the device may have the chance to recover from current situation since it will reget the settings from Nebula cloud again. However, if it failed, please follow @Zyxel_CSO suggests to …1 -
Re: ZLD4.73 & ZLD5.36 patch 2 Official Version Released to address Buffer Overflow Issues
Hi @nielsscheldeman It shouldn't be force upgrade on your device, are all your on-cloud devices be upgraded automatically? Would you share your org information with us in private message and we&…1 -
Re: How can i see my invoices in the MyZyxel portal?
Hi @JoshuaWH If you purchased license from Marketplace, you should get the invoice from Marketplace directly. Of can you give me the order number so that we can help on this?1 -
Re: Telia 4G site to site vpn no traffic
Hi @ITB_Tony Not sure which parameter had been changed on Telia 4G service, from the log it seems the DPD can send and receive, so maybe you can try to adjust the MTU size and see if it helps (maybe …1
