Zyxel_Vic  Zyxel Employee

Hi @Bicasluna Had you ever tried to press the reset button and see if this operation works? If not, there could be some kind of HW issue happens. Since the Zywall USG 200 was EoL for quite a long time and the protection feature of this model is really out of date now. It's recommended to have consider with the successors…

Hi @antoniocerasuolo Yes the topology seems to be working with the SCR 50AXE. The SCR50AXE can work with PPPoE / DHCP /Static IP internet connections. However, by referring to this topology, there could be a potentially double NAT in your network which may bring to unexpected result to certain applications which should be…

Hi @jpblanch75 We had our colleague in US to help on your requirement. Thanks for your feedback

Hi all We had finished pushing the settings to all those devices that may have VPN connection issues. Would you please check if it's working right now? If the problem persists, please kindly provide your Org/Site name and Firewall Serial Number by private message for us. We will further assist on your cases. Thank you and…

Hi @Pook Reboot the device may have the chance to recover from current situation since it will reget the settings from Nebula cloud again. However, if it failed, please follow @Zyxel_CSO suggests to share more information of your device and we'll help to check on it.

Hi @nielsscheldeman It shouldn't be force upgrade on your device, are all your on-cloud devices be upgraded automatically? Would you share your org information with us in private message and we'd like to learn more from it. We deeply apologized for certain inconvenience happened to you. Thank you

Hi @robin_bockman Long time no see in here. We had released a new version on the forum. Can you verify with it? Here it is the download link: ZLD V5.35WK06 Firmware release — Zyxel Community By the way, as mentioned in the previous reply "Another possibility is that the host didn't send the SSDP packet again after the…

Hi @Vagabound Thanks for your interesting. USG Flex series support DNS Threat Filter feature which is included in the Gold Security Packet. For more information regarding to what is included in the GSP license, please visit the link below: Available today: USG FLEX series supports Gold Security Pack — Zyxel Community In…

Hi @mMontana We apologized for making certain misunderstanding to you, actually, we did do the evaluation on this feature. Just the marketing conditions is also a big factor in deploying a new feature which is not showed in the specs. If this is a key feature you suggest to be implemented on our firewall products, we'd…

Hi @mMontana Thanks for your feedback. We removed our FTP service due to security concerns. Regarding to those EOL/EOS models, perhaps we can consider to put the EOL/EOS final release download links onto the forum "News & Release" category so that people still can have a place to download it.

Hi @PeterUK Well...not only for redundancy but also the aggregated tput will still be larger than 1 port. Thanks for your feedback about this. 

Hi @USG_User We're sorry for the confusion This vulnerability has been fixed aggressively into regular release but we did not disclose it since the official disclosure time has not been aligned with the researcher at that moment. In the meantime, we also updated device what's new with CVE info afterward, expected users…

Hi @Mario Thanks for your information sharing, the link you shared is mainly related to CVE-2022-0734, CVE-2022-26531, CVE-2022-26532, CVE-2022-0910 And 4.7x is immune to CVE-2022-30525 

Hi @mMontana Thanks for your feedback and yes we do have room (big room) for improvement regarding to the formal releasing plan. Your concerns will be well delivered to the team. Regarding to FragAttack issue on wifi, unfortunately those vulnerable products with chips and drivers no longer supported by WiFi chip vendors so…

Hi @Mario @MikeForshock @dkyeager We're sorry for the confusion This vulnerability has been fixed aggressively into regular release but we did not disclose it since the official disclosure time has not been aligned with the researcher at that moment. In the meantime, we have updated device what's new with CVE info on the…