tonygibbs16  Guru Member

Hello, If it is PPPoE then there are limitations in the Armor G5, see It does not seem like the Armor G5 can set 802.1p and 802.1q on the WAN port for PPPoE. see section 9.4.2. Kind regards, Tony

Hello @ozanaki According to the user guide at https://download.zyxel.com/WX3100-T0/user_guide/WX3100-T0_V5.17_5.50.pdf the WX3100-T0 should support AP steering and Band steering, see below screenshot. But it does not seem to working for you with the latest firmware. If you use a WiFi analyser app, then are the 2 WX (e.g A…

Hi @Sofian You are welcome. The closest I found before is a document from 2013 see Kind regards, Tony

Hello @Sofian Welcome to the forum. Zyxel now have web configurators for most of their devices. and the AX7501-B0 is no exception. Although SSH is possible, you might find it easier to use web configurator for this device. There is a user guide available at see below extract. Kind regards, Tony

Hello @ozanaki Welcome to the forum. You might have to contact your ISP (Turk Telecom) as @Liba suggests. There is also the user guide at that might help. * downloaded from https://www.zyxel.com/uk/en-gb/support/download?model=ex3301-t0 It says the below in it: Kind regards, Tony

The above link in wrong because it has doodle jump in it. Please use this link https://support.zyxel.eu/hc/en-us/articles/5367490332050-NBG-Series-Troubleshooting https://support.zyxel.eu/hc/en-us/articles/5367490332050-NBG-Series-Troubleshooting Kind regards, Tony

Hello @mostafatata123 Welcome to the forum. See below screenshot for the default username and password after a factory reset. I think that it should maintain the current password if it is just an upgrade… from https://download.zyxel.com/VMG3625-T50B/user_guide/VMG3625-T50B_2.pdf Kind regards, Tony

Hello @PeteTech The file that is listed under VM3925-B10 at https://support.zyxel.eu/hc/en-us/articles/4403361365778-Zyxel-CPE-Devices-Firmware-Advanced-Downloads-Firmwares-and-other-resources as 5.13(AAVF.18)C0 works on 3 models including on VMG3925-B10C according to the release note PDF that is in the ZIP file (see…

Hello Michael @super20 Thanks very much for your reply. Yes that model supports VoIP and I am glad that it is working for you now. I can only think that ATM is needed because some companies run PPP over ATM over DSL. Kind regards Tony

Hello @zyxelcz Thanks for your reply. Point e under 5 Firmware Upgrade says that the upgrade could take up to 3 minutes to happen. So you could get the "this site cannot be reached..." whilst the upgrade is happening. How long did you wait after clicking on the Upload button please? If you waited 10 minutes or more, then…

Dear Michael @super20 There is newer firmware available, at https://www.zyxel.com/uk/en-gb/support/download if you put DX3301-T0 , as version 4.2 The release note for v4.2 suggests that there is a model of the DX3301-T0 that does not support VoIP (voice over IP). Could you please share the product model number of your…

Hello @zyxelcz Welcome to the forum. There is some troubleshooting instructions for the NBG6615 at https://support.zyxel.eu/hc/en-us/articles/5367490332050-NBG-Series-Troubleshooting that you might find useful, including how to upgrade the firmware (see extract screenshot below.) I hope that this is helpful. Kind regards,…

Hello Michael @super20 Welcome to the forum. Firstly I will post a Google Translate of what you wrote (as my German understanding is not good) and then I and others can think on your questions. können Sie bitte sagen, welche Firmware-Version Sie verwenden? Kind regards Tony "Hello everyone, I have configured a Telekom…

Hello @erothe Welcome to the forum. Looking at the user guide available at it says the below: Are you using more than 1 SSID? If so, then the above might explain why the WPS button is greyed out. Kind regards, Tony

Hello @Trappenbild Welcome to the forum. I have looked at the user guide available at https://www.zyxel.com/service-provider/emea/en/products/dsl-cpe/vdsl/dx3301dx3300ex3301ex3300-t0-series#resources_downloads and I cannot see a night mode for the LEDs. Kind regards, Tony