6761-21 又自己掉线了,3台AP,随机掉线。

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  • 文章數: 3,182  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @hewitt,

    請先參考我們先前提供的解決方案,若關閉LLDP後還是會發生隨機斷線,再麻煩您幫忙收一份tech support

    Zyxel Melen


  • 文章數: 6
    First Comment

    请问我该如何提交tech support?我已经上传过tech support档案

  • 文章數: 3,182  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Hewitt,

    很抱歉,上週沒有及時察覺到您已經關閉了LLDP。在檢查tech support之後,我們發現您在沒設定PoE排程的狀況下,三台AP在每天11點20分前後都很規律地斷線, 這邊要請您先找華為工程師確認AP端是否有異常。

    image.png

    此外,我們還發現了port 1和port 4的介面狀態存在錯誤的紀錄。

    image.png

    錯誤一般是因為線材有問題,我們建議您可以考慮更換線材來避免未來使用上遇到異常狀況。

    Zyxel Melen


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歡迎!

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