Need latest firmware V2.20(ABKJ.8)C0 for Multy X (WSQ50) USB recovery

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lycanwu
lycanwu 文章數: 2 image  Freshman Member

Hello Zyxel Support, I cannot connect my Multy X via the app and need the latest firmware file (.bin, .files, .sha512) for manual USB installation. Please help.

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  • Zyxel小編 Peter
    Zyxel小編 Peter 文章數: 511 image  Zyxel Employee
    50 Answers First Comment Friend Collector Fifth Anniversary
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    Hello

    Multy Plus/Multy X Firmware Upgrade Procedure

    1. Copy the latest firmware file to a USB flash drive and place it in the root directory of the drive. (The USB drive must be formatted in ext4 format.)

    When the Multy Plus /Multy X device is uninstalled (indicated by a blue LED), insert the USB drive into the device.

    Firmware download link:

    Multy Plus: https://fwstore-zsdn-cloud-zyxel-com.s3.us-east-1.amazonaws.com/Home%20product/Multy/MultyPlus/220ABND9C0.bin Multy X: https://fwstore-zsdn-cloud-zyxel-com.s3.us-east-1.amazonaws.com/Home%20product/Multy/MultyX/220ABKJ8C0.bin

    2. Insert the USB drive into the Multy Plus / Multy XTo connect to the Multy Plus / Multy X, set your computer’s IP address to a static IP:

    192.168.212.55

    image.png

    3. Use Tera Term or PuTTY to connect to the device

    via Telnet at IP address

    192.168.212.5

    image.png

    After pressing OK, a login prompt will appear:
    Username:root
    Password:1234

    4.After logging in, enter the command mount to confirm that the device detects the USB drive

    For example, when the USB is successfully mounted on a Multy Plus / Multy X device, the path will be located at: /tmp/storage/usb1/usb1_3-1_1/

    image.png

    5.Copy the firmware file to the /tmp directory using the following command:

    Multy Plus:
    cp /tmp/storage/usb1/usb1_3-1_1/220ABND.9C0.bin /tmp

    Multy X:
    cp /tmp/storage/usb1/usb1_3-1_1/220ABKJ8C0.bin /tmp


    6.Change to the /tmp directory and execute the firmware upgrade:

    cd /tmp

    Multy Plus: FW_upgrade 220ABND.9C0.bin

    Multy X: FW_upgrade 220ABKJ8C0.bin

    7.After entering the command, wait for 15 seconds, then reboot the device with the command:

    reboot –f

    The device will begin the firmware installation and reboot automatically.


    8.Once the device restarts, use the command atsh to verify the firmware version

    Example:

    image.png

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  • Zyxel小編 Peter
    Zyxel小編 Peter 文章數: 511 image  Zyxel Employee
    50 Answers First Comment Friend Collector Fifth Anniversary
    答覆✓
    選項

    Hello

    Multy Plus/Multy X Firmware Upgrade Procedure

    1. Copy the latest firmware file to a USB flash drive and place it in the root directory of the drive. (The USB drive must be formatted in ext4 format.)

    When the Multy Plus /Multy X device is uninstalled (indicated by a blue LED), insert the USB drive into the device.

    Firmware download link:

    Multy Plus: https://fwstore-zsdn-cloud-zyxel-com.s3.us-east-1.amazonaws.com/Home%20product/Multy/MultyPlus/220ABND9C0.bin Multy X: https://fwstore-zsdn-cloud-zyxel-com.s3.us-east-1.amazonaws.com/Home%20product/Multy/MultyX/220ABKJ8C0.bin

    2. Insert the USB drive into the Multy Plus / Multy XTo connect to the Multy Plus / Multy X, set your computer’s IP address to a static IP:

    192.168.212.55

    image.png

    3. Use Tera Term or PuTTY to connect to the device

    via Telnet at IP address

    192.168.212.5

    image.png

    After pressing OK, a login prompt will appear:
    Username:root
    Password:1234

    4.After logging in, enter the command mount to confirm that the device detects the USB drive

    For example, when the USB is successfully mounted on a Multy Plus / Multy X device, the path will be located at: /tmp/storage/usb1/usb1_3-1_1/

    image.png

    5.Copy the firmware file to the /tmp directory using the following command:

    Multy Plus:
    cp /tmp/storage/usb1/usb1_3-1_1/220ABND.9C0.bin /tmp

    Multy X:
    cp /tmp/storage/usb1/usb1_3-1_1/220ABKJ8C0.bin /tmp


    6.Change to the /tmp directory and execute the firmware upgrade:

    cd /tmp

    Multy Plus: FW_upgrade 220ABND.9C0.bin

    Multy X: FW_upgrade 220ABKJ8C0.bin

    7.After entering the command, wait for 15 seconds, then reboot the device with the command:

    reboot –f

    The device will begin the firmware installation and reboot automatically.


    8.Once the device restarts, use the command atsh to verify the firmware version

    Example:

    image.png