Zyxel_Stanley  Zyxel Employee

Hi @Dexta, Once a client establishes a VPN tunnel, the firewall will provide IP information to the client. Within the "Advanced Options," you'll find settings for the Client VPN subnet and DNS name servers. Here, you can configure the DNS IP settings to point to your AD server. This configuration will enable the client to…

Hi @snowbike Cloud Monitor Mode enables SSH/WebGUI connections and includes an automatic backup feature for configurations as part of its basic package. If you ever lose your firewall configuration, you can easily retrieve and download the backup from the NCC server. For detailed guidance on setting up Nebula Monitor Mode…

Hi @eddyshere To enable the POE function on ports P3 and P4, please navigate to Network > Interface > Port Setting in your settings and ensure that the POE function for these ports is activated. Additionally, verify that the input power to your FLEX 500H is correctly configured. From my testing with an AP, it was able to…

Hello @bbp, You can have a check if you have enabled SecuReporter function from your NCC setting.(Configure > Site Setting > Reporting) If it still doesn't help, please drop private message to me for further check in your case.

Hello @JoSoT, The implicit rules within the policy control settings are designed for straightforward configuration, catering to most end-users' needs. These rules automatically generate an allow rule when certain configurations, such as VPN, NAT, or any intra-interface settings, are established. If you need to specify a…

Hi @mik256 For the #1 unit, press and hold the reset button on the board for 5-10 seconds to reboot the system and restore it to the default configuration. After this, connect your PC to a LAN port but refrain from connecting the WAN port to the Internet. This step ensures that your PC can successfully receive a DHCP IP…

Hi @DomCHFR The WebGUI (dashboard) loading issue has been address and fixed in V1.10WK05 firmware. You may have a try the firmware and verify if it helps in your case.

Hello @Morten Thank you for sharing your requirement with us. We will consider adding this as a feature request in the future.

The issue has been resolved on the server side. Please update your signature to verify the fix.

Hi @aait @smb_corp_user We have addressed this issue. And we are trying to fix this issue. Once there is further conclusion, we will update to you again.

Hello @antoniocerasuolo, You can use the guidance in this FAQ to connect your FLEX 100(W) to the NCC server in Native mode. Could you please let us know if you are still experiencing issues connecting the SCR50AXE to the NCC server?

Hi @KMarc It appears that the LAN2 interface is currently in use (referenced) within the VPN settings, which is why it cannot be deleted from your firewall configuration. To resolve this issue, please navigate to "Site-wide > Configure > Firewall > Site-to-Site VPN" and disable the LAN2 interface from the local networks…

Hi @TomasHujcakZILLION You should inquire about the port forwarding settings on the USG110. Please refer to FAQ#1 and FAQ#2 for guidance on setting up your rules.

Hi @ESupport Your feedback regarding the user interface and the challenges with the GUI have also been noted. We understand the importance of a user-friendly interface, and I will personally ensure your comments are passed on to our team. In response to feedback like yours, we have made significant improvements to the user…