Zyxel_Melen  Zyxel Employee

Hi @GiuseppeR, Your configuration is correct. The reason you didn't see the hits count is because your client didn't access any threats website and etc. Below screenshot is from my lab. In addition, my SCR50AXE lan interface use itself as DNS server. If your configuration isn't same as my, please correct your…

Hi @ne_elec, I will send you a private message and you can provide the configuration there.

Hi @MattiasLu, We regret not helping you as soon as possible. Since this issue was solved by restarting the firewall, please help to provide diag-info or even a remote so we can investigate this issue better. You can reference this FAQ via CLI: How to collect "diaginfo" by CLI — Zyxel Community

Hi @Aschi, From your iphone information, your iphone is not using 5G but 4G since it displays LTE. Therefore, could you help to provide the cellular status on NR7301 so we can ensure 5G signal is available in your place?

Hi @ne_elec Could you help to provide the ticket number so I can check what happened? For the configuration migration, you can feel free to send the configuration to me so I can help you for it.

Hi @PeterUK, I'm checking with our engineer about the difference of the date code firmware and the official firmware. I will update you once I get further information.

Hi @tczauderna, Thank you for your detailed proposal regarding a Zyxel GitHub repository. Before our product team evaluates further, could you share: What specific automation scripts or templates you've already created for Zyxel devices? What Zyxel devices do you have? This would help us understand your practical…

Hi @mMontana, Thank you for your feedback. I understand your concern about the license requirement for configuration restoration in cloud-stacking scenarios. While traditional on-premises stacking allows for local configuration restoration, cloud stacking offers additional capabilities beyond basic stacking functionality.…

With this said. I need to understand I I am able to change the mac addresses associated with the ethernet PoE and Macs of each of the WIFIs? If so then how? It is not possible to change AP's MAC address. For WiFi clients, they can only change the MAC with the option <random MAC address>. However, I don't think changing…

Hi @Volvster, GS1100-24 doesn't have a beeper, so the sound should be abnormal. Could you record a video so we can check what could be abnormal?

Hi @Aschi, Could you share: Your ISP name. Which bands are your ISP providing 5G service?

Hi @Dpj, Currently, Nebula AP which supports captive portal, supports authentication utilizing Microsoft Entra ID (Azure AD). Here's the release note for 18.30: Please feel free to let me know if this is not what you ask.

Hi @Dpj, May I know some details about your testing so I can investigate this issue better? Your model. Firmware version. Your security service configurations. The URL/website you tested. Thanks!

Hi @Christophe74, Since the new firmware will be released next week, could you help upgrade and monitor if the issue happens? If so, please help clarify some questions so we can check. Your Internet speed. The number of your clients. Please help collecting the firewall diagnostic info. Here's an FAQ for you to reference:…

Hi @nielsscheldeman, Could you share your configuration file with me so I can help to check?