Zyxel_Nami  Zyxel Employee

Hi @Lefty_Insider From the photo of your setup, it looks like the MG-108 is connected as follows: Port 1: to the Hiltron modem Port 2: to the Netgear router Ports 3-4: unconnected Port 5: to a device with no active link Ports 6-8: connected to other devices Given this and the unknown IP (10.0.0.2) after rebooting, there…

Hi @AlanM55 Thank you very much. I received your provided diagnostic info and MAC address. Since changing the Wireless network configuration to WPA2 and 5Ghz only (My Intel work PC was connecting only to the 2.4Ghz) I've had a few more disconnects. They aren't nearly everyday, as it was when it was configured with WPA3. ⇒…

Hi @BranMan After careful consideration and evaluation of the hardware limitation, we have decided not to implement the Hardware Monitor feature in the XGS1250-12’s web GUI. We appreciate your input and encourage continued feedback to help us improve. Thank you

Hi @NKrupp Thank you for your detailed information. We have successfully replicated the issue and are currently investigating it. Please wait for our feedback.

Hi @Lefty_Insider We've conducted a test with a similar setup (ISP modem → MG-108 → USG FLEX 100 Firewall). The firewall successfully received the public WAN IP from the ISP. This confirms that the MG-108 can correctly forward packets based on the MAC addresses it learns. To understand better your setup and figure out the…

Hello @maxna Please check if the end devices have received an IP address after connecting to the WiFi network. If the devices haven't received an IP address, please verify that the Switch and Router/Gateway/DHCP server are configured correctly for VLAN and DHCP. Could you also specify if this issue is affecting all end…

Hi @mehari1024 You may want to consider upgrading Firefox to the latest version, such as 125.0.2, and see if the scrollbar becomes visible. Also, ensure the device is updated to the latest version, 2.00(ABMF.3)C0. Additionally, clearing the browser cache might also resolve the issue. In our local testing with Firefox, it…

Hi @azimuthnrth Thank you for sending the files. For the Intel AX201 in your Lenovo laptop, I recommend upgrading the driver to the latest version. After updating, please reconnect to the WPA3-secured SSID and observe the connection stability. Please share your findings with us afterward. Besides, you mentioned that both a…

Hi Lefty @Lefty_Insider Based on your description, it seems your intended setup is: Hiltron EN251 modem → Zyxel MG-108 switch → Netgear Nighthawk router, however, the Netgear router is not receiving the WAN IP in this setup. To address this issue, we would like to clarify a few points: Router model: please provide the full…

Hi @NKrupp Thank you for reaching out. Please allow me to clarify the issue: Is there a possible bug in V2.0 that ports that should be disabled are not reall disabled after reboot? Did you mean that when you disable all unused ports and then reboot the device via the web GUI, the power draw increases to 8-11 Watts?…

Hello @merasil Thank you for reaching out to us! We're glad to hear that the temporary firmware is functioning for your needs. The official firmware update is expected by the end of July. If you have any more questions or need additional support, please feel free to let us know.

Hello both, To further investigate the issue, we kindly request your support in collecting diagnostic info files. Additionally, please provide us with the following information: @AlanM55 Could you please check the driver version of the Intel AX201 by running the command "netsh wlan show driver" via Command Prompt on…

Hi @Slacked1976 After applying your configuration files to our local XGS1250-12, we were unable to replicate the issue you described. To better understand the problem, could you please provide a screen recording that shows the VLAN settings reverting to incomplete after the device reboots? Also, one quick correction of my…

Hello @Slacked1976 Thank you for providing the files. I have sent you messages asking for the passwords and static IP address you configured. Please reply via the private message.

Hi @Slacked1976 Thank you for clarifying the issue with your switch. When you mention the VLAN configurations come back incomplete after reloading, did you mean reloading the web GUI or rebooting the device? It is crucial to ensure that all changes are applied and saved properly before exiting the web GUI. If you've…