NWA50AX - some device no longer connect since the firmware update

All Replies

Rodukas Posts: 8 Freshman Member

September 25

Hello.
I am the original creator of this thread. Last Monday I had a micro power cut and since then the problem was back: 2.4Ghz wifi no longer worked despite Nebula Control Center saying otherwise.
After multiple reboot and wifi set up changes, it seems to be back to normal. Hopefully the patch will be released soon to avoid further inconvenience

0
Lewpy Posts: 22 Freshman Member

September 25

https://community.zyxel.com/en/discussion/comment/69862#Comment_69862

You may want to check the announcement this morning:
[Hotfix] 2.4 GHz Radio not Functioning Issue on NWA50AX, NWA55AXE, NWA90AX — Zyxel Community
Looks like a special hotfix patch has been released.

5
Rodukas Posts: 8 Freshman Member

September 25

Thanks for the heads up. I tried to follow the instructions but got stopped due to an "invalid administrator password".
I'll wait for the v7 patch 3 as it seems to work for the moment.

0
Zyxel_Nami Posts: 656 Zyxel Employee

September 26

Hello @Rodukas
Regarding the password, please use the Nebula site password instead, as your APs are managed on Nebula.
Direction: Configure > Site-settings > Device configuration section

Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP!
https://bit.ly/2024_Survey_Community
Nami
0
Rodukas Posts: 8 Freshman Member

September 26

This is indeed the procedure I followed, but it did not work.

0

Wireless Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）