smb_corp_user  Master Member

Thank you for the feedback. Very interesting.

You can reset the ZyWALL to its factory default settings. Any configuration files or shell scripts that you saved on the ZyWALL should still be available afterwards.

I could be wrong, but it looks like you have set your DENY rule (Schedule) to be active Always instead of having a specific time limit. I would have thought you could set the time Schedule to be the opposite of the one you have set for your Allow Schedule, which according to your picture seems to be 8-21.30 . So I would…

Hi @Zyxel_Melen, SandB does not want to connect their USG FLEX 500H to the internet before the configuration is completed, which can only be done after checking the "I have read and agree with the Items above" checkbox, but SandB does not want to check that box before they have read the internet pages Terms of Use and…

The answer should be somewhat easy to deduce, at least if you are familiar with the layout of logs in general. Taking your time to do a Google search (or any other search engine), it should provide you with some basic information to make it easier to start reading the manual and learn more about the features. I performed a…

Search link: https://www.google.no/search?q=ech0raix+ransomware&newwindow=1 I was initially going to suggest a few more links to pages where someone posted decryptor tools, but they ended up being either "page not found" or targeting router systems like QNAP or other. Not sure if people following this forum branch are…

Unfortunately, I don't know the answer to your question, but I would like to suggest adding more information about your configuration, just in case it increases the chance someone will be able to help you find a solution. For example, knowing which Zyxel device (model & firmware version) you are using might make a…

OK, I see. This is more than I have looked into, since I have not worked with SSO-solutions combining Microsoft with hardware OEM solutions. I defer to the Zyxel Team members and other Pro users who may have used solutions like that to get suggestions of how SSO is handled by Zyxel.

From my own experience, this is the difference between Windows Home edition and Windows Professional computers being members of the AD domain. Domain members have access to domain shared resources like printers, SQL server database, file shares, and other domain computers. Windows Home computers do not have this access…

Are you sure that TCP port 25 is allowed for Office 365 in your case? The normal port to use is 587 (STARTTLS) for modern and current subscriptions, unless you are using Exchange. TCP Port 25 is insecure and exposed, just like HTTP without SSL.

Very good points. I should have known that the power adapter could have an issue separately from the Zyxel device itself. Quite possible scenario based on the event of the area power failure. Then again, there is also the potential for device hardware failure issue, just like you said.

@Zyxel_Jeff : Thank you for the firmware link and the suggestions. It looks like @studio has great difficulty in trying to end the continuous stream of console warning messages (FLASH: AMD 16M). If there is a known method to stop the console messaging, I think that would be the most helpful step for @studio to be able to…

Sorry for not knowing the solution to your problem. Also, since your product has reached its End-of-Life status several years ago, it is difficult to know if anyone else knows a solution to this issue. Unless we can have any advisory comments from a Zyxel Team member or another Pro user, I fear we might be dealing with a…

I just noticed more details in your first post, particularly the one about power failure. There is a slight chance your device has crashed completely. Difficult to say for sure before you have tested reset procedures and pressing buttons. Check the USG100 manual for troubleshooting error messages.

Unless there is any way to send some kind of <BREAK> command to the terminal (to see if it is possible to get a prompt of some kind), it appears you might have a situation where the device is rendered unusable. Have you tried pressing any buttons (check the manual if there are any recommended reset methods) to see if the…