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[090720]FRQ: Add "Delete All" button for Speed Test in Diagnostic
Hi, the result can only be delete one-by-one, we suggest have a delete all button to save time. /Tobias
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[090721]Edit Wifi settings, without change show unsaved page
Hi, if you go to Private Network settings only to check PSK and go back, it show leave without saving info. But we didn´t change anything, so why save is need? /Tobias
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[090722]PSK with 1 charackter possible to save in Edit
Hi, please add check mechnism that it show error message, when PSK is not 8 charackters. We can change to 1 charackter and save it successfully, then it show old 8 charackters PSK. /Tobias
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[090723]Format Error in Overview
Hi, what does "Currently" means in left corner. I think second line is missing. /Tobias
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[090724]3rd Party Tool Quick Pick can´t upload a picture from "Take a Image"
Hi, we check picture Take Picture / Gallery upload, if use "Google Photos" as APP sending picture is fine, if using APP Quick Pic and sending it fail in Please Wait loop and never finish / send the picture. /Tobias
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[090725]Gallery "New to Old" not "Old to New"
Hi, the Gallery for picture upload is sort "old to new" but i think customer may take picture before and then want choose it, so if the customer like me have 1400 pictures, need scroll 5 minutes before find it. So please use "new to old" sort by default to choose picture. /Tobias
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[090726]Picture choose button missing after scroll
Hi, after found picture 450/1200 i want use for Multy, the save button picture 1/1 is only in the top. Please keep him after scrolling. /Tobias
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[090727]After cancel logout, Multy can´t load content without Retry
Hi, if you click Logout button, but then click cancel, it show a Retry Page. /Tobias
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[090802]How to bring back the screen of testing the distance between two devices?
After setting up the 2nd device, it showed a screen of the signal range if it's at the right spot away from the first device. However, the screen disappeared quickly, and I couldn't find it from any of the options afterward. Can you please advise where I can bring up the screen again? thanks.
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Dear Multy X beta users, please add test environment information!!!
As far as now, we got your plenty information during the testing. In most case, we could not re-duplicate your symptom. Please help to provide the testing environment information before you describe your issue. App version:(check app version inside of app "Multy X") phone device information: iOS/Android version: How many…
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[090711]FAQ is not clickable
FAQ Button can´t work. /Tobias
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[090204]My First Time Experience with Multy
Out of box experience: Phone Apple iPhone 7 Plus, running iOS 11 Beta 8 70Mbps Download / 7Mbps Up (Spectrum Cable Modem Service) Box experience was very good. Impressed with packaging and quality. Product physical quality seemed great. Power Supply chord seemed shorter than some of the AP products I have in my house…
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[090403]How do i turn off the wireless?
How can i turn off the wireless from the APP?
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[090203]logs for troubleshooting
While conducting a test with several devices connecting to the Multy devices, after several minutes or so, all failed to remain connected all of a sudden. Is there any log stored somewhere that would possibly tell us what went wrong?
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[090701]USB Port Functionality?
What functionality does the USB port support? What will it support at launch? What is planned to be added later and when?
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[090604]Ideas for improvement on Multy app
After reviewing the Asus Lyra for product comparison, here are a list of suggestions that can be taken into consideration for improvement.
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[090603]Unclear/misleading diagnose
It appears the diagnose results are misplaced or misleading. My ISP provide 60m download and 5m upload speed. Why the diagnosis show the connection speed between internet and first node of the multy x(hallway) is the full backhaul speed, and speed between the two multy x units is the speed provided by ISP?
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[083104]My Initial iOS App Feedback / Installation / Questions / Suggestions
App version 1.1.8 (170830) * Why I am being asked to specify a location? There's no explanation given. * "Connect the power. Your Multy" Seems to be some text missing here? There's no indication what a user should look for to know when to proceed to the next step. * "Connect Multy - Make sure MULTY is connected to your…
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[090601]What is the purpose of the SD HD FHD 4K Blue Bar in Diagnose screen?
What is the purpose of the SD HD FHD 4K bar in the Diagnose Screen?
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[090107]Multy App on IOS crashes if you click on "Log in" and then cancel.
Open Multy App. Click Log in. It loads mycloud-sso.zyxel.com. Click 'Done' without signing in. App crashes and closes.