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[Mobile router] How to change FWA710 to IP passthrough mode?
If you want to change from Router mode to the IP passthrough mode on outdoor mobile routers such as the NR7101 or FWA710, follow these steps: Navigate to Network Settings > Broadband > Cellular APN Click on the "Modify" button Enable IP Passthrough button Click OK To know about the difference between Dynamic and Fixed…
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How can I have the external access to FWA710 local GUI?
To have the external access to FWA710 local GUI, please follow the steps: Navigate to Nebula > Devices > Mobile Router Under Live Tools, select Remote Configurator Tap the Establish button to generate a URL Click the generated URL to access your mobile router's GUI *Note: The Remote Configurator feature is Nebula Pro Pack…
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[Mobile Router] What are the default Interface Group settings for LAN?
In the default configuration, there are two LAN settings: Wireless LAN: IP range: 192.168.1.x Interface: Default Wired LAN: IP range: 192.168.2.x Interface: Bridge 1 Note: You can change the LAN setup if needed.
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[Mobile router] Why can't wireless clients access the Internet when connected to the FWA710's Wi-Fi?
According to the specifications, the Wi-Fi functionality of outdoor mobile routers like the NR7101 and FWA710 is designed solely for device configuration and management purposes. These devices do not provide Internet service through their Wi-Fi connection.
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[Multy M1] How to upgrade/downgrade firmware by logging Web GUI
This FAQ shows you the steps to upgrade/downgrade the firmware by logging Web GUI: Login to the Multy 1's local GUI Enter below URL to go to the firmware upgrade page https://192.168.212.1/gui/#/main/debug/firmwareupgrade Click Upload to choose the firmware file and implement upgrade progress. Note: The 1.00P6 firmware can…
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[Mobile router] How to check the mobile router current firmware version on Nebula?
A: Go to Site-wide > Devices > Mobile router Check the Current Version
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[Mobile router] How to check the mobile router MAC address on Nebula?
A: Go to Site-wide > Devices > Mobile router Check the MAC address
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[Mobile router] How to check the mobile router serial number on Nebula?
A: Go to Site-wide > Devices > Mobile router Check the Serial number
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How can I delete a mobile router from Nebula?
To delete (unregister) a mobile router from Nebula, you need to remove it from the Nebula organization, not just from the Nebula site. Path: License & Inventory > Device Select the switch you want to delete. Click Action and choose Remove from the Organization. Click the OK button to finish.
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[Mobile router] How to reset the device remotely?
If your Nebula mobile router is managed by Nebula, you can configure your mobile router remotely to reset the device. Please refer to this article to learn how to configure your mobile router remotely. How to remotely configure my mobile router local configuration from Nebula? — Zyxel Community To reset your device, follow…
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[Mobile router] How to configure the IP Passthrough mode for outdoor devices?
To enable IP passthrough mode on an indoor device, such as the Nebula FWA710, please follow these steps: Navigate to Broadband > Cellular APN Click Modify button for the enable APN 3. Click the button to enable the IP Passthrough Mode feature. 4. Click the OK button.
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[Mobile router] How to configure the IP Passthrough mode for indoor devices?
To enable IP passthrough mode on an indoor device, such as the NR5101, please follow these steps: Navigate to Broadband > Cellular > IP Passthrough Mode. Click the button to enable the feature. Click the Apply button
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[Mobile router] What steps should I take if the Internet light on my router is red?
When the Internet light on your mobile router is red, it indicates that there is no Internet connection. To begin troubleshooting, you can: Confirm the color of the Cellular Signal Strength light (located in the middle with FWA510 as example)? If the light is red, it signifies poor signal (steady red) or no signal…
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[Multy] How to delete your myZyxelCloud account?
If you've switched accounts and wish to delete your old myZyxelCloud account, this FAQ will guide you through the process. Open the Multy App > Navigate to Settings > Delete Account. Confirm Deletion: Tap on Continue to proceed with your deletion request. Provide Account Details: Complete the form by entering your account…
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[Mobile router] How to configure Failover?
Scenario: As a network engineer tasked with maintaining continuous Internet connectivity in an office, you possess a Mobile Router equipped with both an Ethernet WAN port and a SIM card slot. Your objective is to configure the router to seamlessly switch between Ethernet WAN and Cellular WAN (SIM card) to ensure…
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[NR5101] Setting up an Ethernet connection
Background: The NR5101 offers two options for WAN connection, which are through Cellular WAN and Ethernet WAN. If you connect to the internet through an Ethernet connection, you need to connect a broadband modem or router with internet access to the WAN Ethernet port on the Zyxel device. You need to configure the internet…
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[NR5101] Why can't I access the Internet with the Ethernet WAN port?
Background Some users may experience difficulties accessing the internet through the Ethernet WAN port on the Zyxel NR5101. This issue often arises because the LAN1/WAN port is configured as a LAN port by default. Solution Check Port Configuration: Ensure the LAN1/WAN port on the NR5101 is set to WAN mode. By default, it's…
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[Mobile Router] How to verify Nebula compatibility through local GUI?
To confirm whether your Mobile Router is compatible with Nebula, you can check the device's local GUI at the initial configuration or after factory reset, in addition to referencing device labels and firmware versions. For a Nebula-compatible device: The main dashboard of the local GUI will display a 'Nebula Control Center…
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[Mobile router] How to resolve the issue of slow and intermittent Wi-Fi connection?
To optimize the speed and quality of your Wi-Fi connection, you can: Utilize the Zyxel Air app to assess signal strength in various areas of your environment. This will help you identify the most optimal location for your router. Adjusting the orientation of the router can significantly improve signal reception. Reduce…
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[Mobile router] How to resolve the issue of being unable to connect to Wi-Fi?
Check the Wi-Fi LED status to make sure the mobile router Wi-Fi is on. Make sure your Wi-Fi client is within the transmission range of the mobile router. Make sure you enter/ choose the correct SSID, password. See the mobile router back label for the default SSID and password if you’ve not adjusted them. Make sure your…