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What's the upgrade procedure for USG FLEX H Series
For the initial installation of the USG FLEX H Series firewall, please using the firmware wizard to upgrade to uOS 1.08 Patch 1 firmware first, and then proceed with the upgrade to uOS1.10 firmware. Models: USG FLEX 100H/ 200H/ 200HP/ 500H/ 700H Utilizing the firmware wizard to upgrade firmware to v1.08 Patch1. Utilizing…
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How do I check the syslog level from the packet file?
Question: The user can refer to this FAQ: How do I check the syslog packets using Wireshark? to check the packet file. But how to identify its syslog level from the packet file? Answer : The user can identify the syslog level from the Level field of the Syslog message, for instance, the syslog server receives the…
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How do I configure USG Flex H firewall to send debug-level logs to a Syslog server?
Question: How do I configure USG Flex H firewall to send debug-level logs to a Syslog server? Answer : Please navigate to the GUI path Log & Report > Log Settings > Remote Server 1, and select the debug-level Log Categories you want to enable. Activate the Syslog feature, select the log format, set the Syslog server…
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How do I check the syslog packets using Wireshark?
Question: The user can refer to this FAQ: How do I capture the syslog packets through the GUI on the USG Flex H model? to use the Web-GUI to collect the syslog packets. But how can the syslog packets be checked using Wireshark? Answer : When the user opens the .cap file in Wireshark, they can enter the keyword 'syslog' to…
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How do I capture the syslog packets through the GUI on the USG Flex H model?
Question: How do I capture the syslog packets through the GUI on the USG Flex H model? Answer : The user can use the Web-GUI to collect syslog packets as a useful debugging method. Navigate to the GUI path Maintenance > Diagnostics > Select the interface and Host port 514(the default syslog service port), and save this…
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How do I check if the syslog is being sent from the USG Flex H firewall using the CLI?
Question: How do I check if the syslog is being sent from the USG Flex H firewall using the CLI? Answer : The user can use the CLI to verify if the syslog is being sent from the firewall properly as a useful debugging method. For instance, if the user sets up the syslog server on the ge3 interface's LAN network with port…
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How do I configure USG Flex H firewall to send logs to a Syslog server?
Question: How do I configure USG Flex H firewall to send logs to a Syslog server? Answer : Please navigate to the GUI path Log & Report > Log Settings > Remote Server 1, and select the Log Categories you want to enable. Activate the Syslog feature, select the log format, set the Syslog server address, server port, and log…
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Does the Web Console support the "Edit Running Config" feature on the USG Flex H model?
Question : Does the Web Console support the "Edit Running Config" feature on the USG Flex H model? Answer : Yes, it does. Regarding this FAQ : How to operate the Web Console function on the USG Flex H model? The user can execute CLI commands in the Web Console and exit the current running configuration through it. For…
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How to operate the Web Console function on the USG Flex H model?
Question : How to operate the Web Console function on the USG Flex H model? Answer : Starting from firmware version V1.30, the USG Flex H model supports the Web Console feature in the Web GUI. Users can click the Web Console icon to open the Web Console page and operate it, as shown below: The user can execute CLI commands…
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How to Resolve PoE Issues on USG FLEX 500H
Question: Why is my USG FLEX 500H not providing power to PoE devices Answer: If your USG FLEX 500H is experiencing issues with PoE after a firmware update, follow these steps: * Ensure that you have performed a cold reboot by unplugging and replugging the power cord. A cold reboot is different from a simple software reboot…
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Why does the error message 'err: firmware incompatible' appear when updating the firmware?
Question : Why does the error message 'err: firmware incompatible' appear when updating the firmware? Answer : The possible reason is that the user uploaded the wrong firmware bin file. Please ensure the firmware bin file to be updated is correct.
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How to change HTTP port by CLI on H series
Question: How to change HTTP port by CLI on H series? Answer usgflex200hp> edit running usgflex200hp running config# vrf main http-server server port 8000 usgflex200hp running config# commit
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How to change HTTPS port by CLI on H series?
Question: How to change HTTPS port by CLI on H series? Answer: usgflex200hp> edit running usgflex200hp running config# vrf main http-server secure-server port 4434 usgflex200hp running config# commit
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Why is my USG FLEX H upgraded from the latest date firmware to the official version automatically?
Question: My USG FLEX H is upgraded to the latest date firmware because of some bug fixes. Why is it upgraded to the official version again automatically? Answer: Once your USG FLEX H registered on Nebula, it also follows the upgrade schedule in Firmware management. If you want to keep USG FLEX H running with the date…
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How can I unmount the USB storage on the USG Flex H models using CLI?
Question : The user can refer to this article How can I unmount the USB storage from the USG Flex H models? to check on how to unmount the USB storage through the Web-GUI. This article will guide the user on how to unmount the USB storage using CLI. Answer : The user can use the CLI command "cmd usb-storage unmount" to…
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How can I mount the USB storage on the USG Flex H models using CLI?
Question : The user can refer to this article How can I mount the USB storage on the USG Flex H models after unmounting it? to check on how to mount the USB storage through the Web-GUI. This article will guide the user on how to mount the USB storage using CLI. Answer : The user can use the CLI command "cmd usb-storage…
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How can I mount the USB storage on the USG Flex H models after unmounting it?
Question : The article 'How can I unmount the USB storage from the USG Flex H models?' guides users on how to unmount the USB storage, and this article will guide users on how to mount the USB storage again. Answer : The user can navigate to the Dashboard, click on 'Storage,' and then click 'Connect' to mount the USB…
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How can I unmount the USB storage from the USG Flex H models?
Question : How can I unmount the USB storage from the USG Flex H models? Answer : The user can navigate to the Dashboard, click on 'Storage,' and then click 'Disconnected' to unmount the USB storage, as shown below: Once it is successfully unmounted, using the CLI command 'show usb-storage' will show that the status has…
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How can I check the USB storage using CLI on the USG Flex H models?
Question: How can I check the USB storage using CLI on the USG Flex H models? Answer: The user can use the CLI "show usb-storage" to check the current USB storage information, as shown below:
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How can I check the USB storage from the Dashboard on the USG Flex H models?
Question: How can I check the USB storage from the Dashboard on the USG Flex H models? Answer: The user can navigate to the Dashboard and click on 'Storage' to view the current USB storage information, as shown below:
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How to Disable 2FA on USG FLEX H via Configuration File
Question: I copy a configuration file from one USG FLEX H firewall to another and are locked out due to 2FA settings being copied over. I cannot access the original firewall because it is sent for RMA. How to disable 2FA by modifying the configuration file? Answer: To disable 2FA and regain access to the USG Flex 200HP,…