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What's the upgrade procedure for USG FLEX H Series
For the initial installation of the USG FLEX H Series firewall, please using the firmware wizard to upgrade to uOS 1.08 Patch 1 firmware first, and then proceed with the upgrade to uOS1.10 firmware. Models: USG FLEX 100H/ 200H/ 200HP/ 500H/ 700H Utilizing the firmware wizard to upgrade firmware to v1.08 Patch1. Utilizing…
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How to restart Nebula process ?
Question: You may find the Nebula show offline, but there were no netwoking interrupt How to restart Nebula process ? Answer: 1)Please log in Firewall by SSH. 2)And perform the following command usgflex500h> cmd debug nebula callhome restart Please share the diaginfo if it did not work.
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How to check webgui setting by CLI
Question: How to check webgui setting by CLI ? Answer: 1)Log in Firewall by SSH. 2)Peform the following command, It will show the status of Port/Cerficate/Enabled usgflex500h> show config vrf main http-server
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How to enable webgui by CLI
Question: How to enable webgui by CLI Answer: Sometime you may disable webgui accidentally 1)Please log in Firewall by SSH. 2)And perform following commands to enable usgflex200h running config# vrf main http-server secure-server enabled true usgflex200h running config# vrf main http-server server enabled true usgflex200h…
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How can I reactivate Web GUI access via SSH on the USG FLEX H?
To reactivate Web GUI access via SSH on the USG FLEX H, you can try the CLI as below: usgflex200h> edit running usgflex200h running config# vrf main http-server secure-server enabled true usgflex200h running config# vrf main http-server server enabled true usgflex200h running config# commit
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[USG FLEX H] The differences between Reset or Reboot
Press the button for about 5 seconds to reboot the Zyxel Device. Reboot the device to its last custom settings, which the user saved. Press the button for about 7 seconds (or until the PWR/SYS LED starts to blink), then release it to return the Zyxel Device to its default configuration (password 1234, LAN IP address…
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How to reset the USG FLEX H model using button
This FAQ shows you how to the USG FLEX H model using button: Make sure the PWR/SYS LED is on and not blinking. Press the RESET button and hold it until the PWR/SYS LED begins to blink. (This usually takes about 7 seconds.) Release the RESET button and wait for the 100H to restart.
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How do I use the Remote Configurator to access the remote Web-GUI of the USG Flex H model?
Question : How do I use the Remote Configurator to access the remote Web-GUI of the USG Flex H model? Answer : Navigate to Device > Firewall of the Nebula Control Center. Navigate to Live Tool > Remote configurator > Click 'Establish' to initiate the remote link. Copy the remote link. Paste the remote link into your…
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Why is my USG Flex H not updating its configuration from Nebula?
Question: I have installed a new USG Flex H , but it won't update its configuration from Nebula . I have also tried factory resets and different internet connections, but the issue persists. What should I do? Answer: If your USG Flex H is not updating its configuration from Nebula, there are a few steps to follow. Make…
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How do I shut down the USG FLEX H model using the Web-GUI?
Question : How do I shut down the USG FLEX H model using the Web-GUI? Answer : The user can navigate the Web-GUI path Maintenance > Reboot/Shutdown > Enable Schedule Reboot > Click the 'Shutdown' button to reboot the firewall. Once the 'Shutdown' button is clicked, please ensure the PWR/SYS LED is off, then disconnect the…
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How do I reboot the USG FLEX H model using the Web-GUI?
Question : How do I reboot the USG FLEX H model using the Web-GUI? Answer : The user can navigate the Web-GUI path Maintenance > Reboot/Shutdown > Enable Schedule Reboot > Click the 'Reboot' button to reboot the firewall. Once the 'Reboot' button is clicked, the 'Rebooting' message will pop up. Please wait a while for the…
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How do I set up a monthly schedule reboot on the USG FLEX H model using the Web-GUI?
Question : How do I set up a monthly schedule reboot on the USG FLEX H model using the Web-GUI? Answer : The user can navigate the Web-GUI path Maintenance > Reboot/Shutdown > Enable Schedule Reboot > Enable the 'Monthly' checkbox option and set the specific time that the user wants to reboot the firewall monthly, for…
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How do I set up a weekly schedule reboot on the USG FLEX H model using the Web-GUI?
Question : How do I set up a weekly schedule reboot on the USG FLEX H model using the Web-GUI? Answer : The user can navigate the Web-GUI path Maintenance > Reboot/Shutdown > Enable Schedule Reboot > Enable the 'Weekly' checkbox option and set the specific time that the user wants to reboot the firewall weekly, for…
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How do I set up a daily schedule reboot on the USG FLEX H model using the Web-GUI?
Question : How do I set up a daily schedule reboot on the USG FLEX H model using the Web-GUI? Answer : The user can navigate the Web-GUI path Maintenance > Reboot/Shutdown > Enable Schedule Reboot > Enable the 'Daily' checkbox option and set the specific time that the user wants to reboot the firewall daily, for instance,…
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What is the meaning of the symbol during the starting services and config-apply processes?
Question : During the starting services and config-apply processes, the user can observe some symbols, what is the meaning of the symbol during the starting services and config-apply processes? Answer : During the "starting services" and "config-apply" processes, users may observe various symbols representing different…
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How do I switch the language on the Zyxel USG Flex H model?
Question: How do I switch the language on the Zyxel USG Flex H model? Answer : The user can click the Language icon located in the top right corner. Then, choose the desired language. For example, the user selects English. The user selects 繁體中文(Traditional Chinese).
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How do I navigate to the Tutorial Video page from the Web GUI on the USG Flex H models?
Question : How do I navigate to the Tutorial Video page from the Web GUI on the USG Flex H models? Answer: The user can click the Help icon located in the top right corner. Then, click Tutorial Video to be redirected to the page. The user will find many useful tutorial videos to learn how to operate Zyxel products.
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How do I check the Nebula connected status from the dasboard on the USG Flex H model?
Question : How do I check the Nebula connection status from the dashboard on the USG Flex H model? Answer : The user can check the Nebula status from the Dashboard page. As shown below, the Nebula status is Connected. The user can also navigate to the Nebula Control Center path: Site-wide > Monitor > Devices > Firewall to…
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Why I can't recevie VPN Alert logs on H series
Question: Why I can't recevie VPN Alert logs on H series Answer: Currently, the 'Alert Notification' feature only for priority "Alert", but most of vpn logs are known as priority "info"
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How do I perform firmware recovery on USG Flex H series models?
Question : How do I perform firmware recovery on USG Flex H series models? Answer : Below are the steps using the USG Flex 200H with V1.31 firmware as an example. STEP1. Boot up the device and wait for the console message: 'Press any key to enter debug mode within 3 seconds. ..................' then enter the debug mode.…
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How to Monitor WAN Status via SNMP?
If you want to monitor the status of your WAN interface using SNMP, you can use the Object Identifier (OID) .1.3.6.1.2.1.2.2.1.8.X (where X is the interface index). This OID will help you check the operational status of your network interfaces. Here are the steps: * Open your SNMP management tool or command line. * Use the…