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[SCR]Why are some hosts unable to be controlled by the SCR50AXE content filter service?
Question: We are testing the content filter service on SCR50AXE. Why are some hosts unable to be controlled by the SCR50AXE content filter service? Answer: Please check if DNS over HTTPS (DoH) is enabled on the Windows host. The SCR50 content filter would not work if hosts have DoH enabled. To check if DNS over HTTPS (DoH)…
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Does the USG LITE 60AX support direct VLAN assignment to individual port interfaces?
No, the USG LITE 60AX does not support direct VLAN assignment to individual port interfaces. You can achieve VLAN segmentation by configuring an SSID with a VLAN and allowing devices to connect wirelessly. If you need to connect devices using Ethernet, we recommend using a managed switch that supports VLAN configuration.
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How could I do if the client cannot get the dhcp from security router?
If your end devices are unable to obtain a DHCP IP address from the security router, please follow these verification steps: 1.Unplug the LAN Ethernet cable and then plug it back in, or try using a different Ethernet cable to see if the issue persists. 2.If step 1 does not resolve the issue, try a different LAN port on the…
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How do I set up a VPN on a security router with a non Zyxel device?
To create a site-to-site VPN between a Zyxel device in Nebula and a device from another manufacturer You can follow the steps below: To build up build up non-Nebula VPN tunnel on Nebula, follow these steps: 1. Navigate to Site-wide > Configure > Security router > Site-to-Site VPN 2.Configure Site-wide settings: 1.Activate…
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[ATP/FLEX] How to configure ADP (Anomaly Detection and Prevention) on Nebula?
Question: How to configure ADP (Anomaly Detection and Prevention) on Nebula? Answer: Configure > Firewall > Security policy > Anomaly Detection and Prevention
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How to Troubleshoot Performance Issues on a Security Router?
If you are under a low throughput on SCR 50AXE, please follow below steps to clarify the issue. 1.Check Traffic management Settings: Navigate to Site-wide > Configure > Security router > Traffic management Please check if you have enabled the Application management. Note: Enabling Application identification may reduce…
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Does the SCR 50AXE require a license to onboard to Nebula?
The SCR 50AXE does not required a license to install to Nebula. You can follow the below article to complete the installation process by using Nebula APP/ The article will guide you on how to set up the SCR 50AXE device via Nebula APP for the first time.…
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Do Zyxel Security Routers support Site to Site IPSec VPN?
The Zyxel Security Router SCR 50AX and the USG Lite 60AX both support site-to-site IPSec VPN tunnels. For more information, please refer to the link below : SCR 50AXE: https://www.zyxel.com/global/en/products/next-gen-firewall/axe5400-wifi-6e-security-router-scr-50axe USG LITE…
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How to mange the output power of USG LITE 60AX?
Navigate to Site-wide > Configure > Security router > Radio settings Scroll to the bottom of the page, select the model, and click "Edit" You can manage the maximum output power on this page. Note: SCR 50AXE does not support to mange output power
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How can I manage USG LITE 60AX without Nebula?
USG LITE 60AX does not support standalone mode. The local GUI includes WAN configuration options. Additionally, here are some debugging tools for troubleshooting internet issues If you would like to configure your WAN settings directly without using Nebula, the following link provides steps to access the local web GUI.…
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Security Router Matrix Table
Category SCR 50AXE USG LITE 60AX Rule / Policy Limits VLAN 4 4 Firewall Rules 15 15 Virtual Server 10 10 Application Profile 5 5 Application Bandwidth Control None 10 Application Bandwidth Control by Usage None 30 Content Filter Profile 5 5 Custom Allow Domain 50 50 Custom Block Domain 50 50 Site-to-Site VPN 3 3 DNS…
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[ATP/FLEX] What is the maximum number of Static DHCP table supported on Nebula firewall?
Question: What is the maximum number of Static DHCP table supported on Nebula firewall? Answer: Nebula mode USG FLEX 100 60 USG FLEX 100W 60 USG FLEX 200 150 USG FLEX 500 300 USG FLEX 700 450 ATP100 60 ATP100W 60 ATP200 150 ATP500 300 ATP700 450 ATP800 450
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How could I reserve IP address for wifi clients on USG LITE60AX on Nebula?
Here are the steps to set up static IP for the devices 1.Go to the section Site-wide - Clients 2. Select "Client list" 3. Choose the category as "Secuity router clients" 4. Select a client which is connected to SCR device and click "Policy" and select "Reserve IP" Or you can click Add Client to set up the static IP address…
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How to enable the threat management on security router SCR50AXE/ USG LITE 60AX?
Navigate to Site-wide > Configure > Security router > Threat management You can verify which threat management features are enabled or disabled.
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Why Security router SCR 50AXE cannot boot up?
If your security router doesn't boot up, please follow these verification steps: 1.Ensure the power adapter is properly connected and functioning. Try different power outlets if the issue persists. 2.Unplug all Ethernet cables and check if the device can boot up without any cables connected. 3.If the device does not boot…
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Will the prevention features still be active after Elite Pack license expire?
The threat management function will continue to operate even after the license has stopped or expired. To verify if threat management is still active, attempt to access the domain ' www.goooooooooooooooooooooooooooooooooooooooooooooooooooooooooogle.com' If the website is inaccessible and event logs appear on the Nebula…
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How to reset security router USG LITE 60AX?
To reset the Security router, press and hold the reset button for at least 8 seconds. For more information, please refer to the User Guide as link below https://download.zyxel.com/USG_LITE_60AX/user_guide/USG%20LITE%2060AX_V2.00_Ed5.pdf
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How to reboot the security router through Nebula?
You can go to Site-wide > Monitor > Devices > Security router > Click reboot the device on the Nebula Note: It is not possible to reboot the device when security router show disconnected from Nebula.
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How to turn off the power on security router?
You can turn off the security router by unplugging the power cable. Note: It is not possible to turn off the security router through Nebula.
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How to check Elite Pack license status on Nebula?
Navigate to Organization-wide >License &inventory >Licenses You can view your license details status on the page.
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Do I need the Nebula Pro pack if I have already purchased the Elite pack?
The Elite Pack License is available for the USG LITE 60AX and SCR 50AXE hardware models. If you have already purchased the Elite Pack, you don't need to buy the Nebula Pro pack for your security router. The Elite Pack includes the Nebula Pro pack. For more information, please refer to the link below:…