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USG Flex 200 -- Help - Deferred UTM License
Help Setup my first USG Flex 200 last week…… Guides were semi-helpful….not a very intuitive product but I still got through the setup. While struggling with the setup, I learned that the Gold Pack does not include UTM. On Thursday 4/3/25 - Purchased a UTM license via Zyxel marketplace. Zyxel was able to take my money…
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I can't access the web UI of the USG FLEX 500 but it is working.
I can't access the web UI of the USG FLEX 500 but it is working. I've tried connecting to the other port and, I can Access the Web UI on that one. I try to restart the USG FLEX but still not able to visit the WEB UI. Last Friday we can still access it but now we can't, What should be the error?
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VPN Connection Issue
Hi all, I'm wandering around a client-to-site VPN access issue. Scenario: HQ USG310 (will be be replaced with 500H) with IKE2 with cert. client-to-site VPN and about 40 remote clients. Some of them have strange connection issues "seemingly" related to the internet connection. I took a couple of laptops and phones from the…
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How can I transfer settings from USG Flex 100 to Flex 500
Hi, I'm upgrading from a Flex 100 to a Flex 500. There are a lot of settings and data in the Flex 100, and rather than have to re-enter all of them into the 500 I'm looking for a utility which can automate at least part of the process. Is there any tool available to help with this, please? David
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SCR50AXE sending internal ARP requests on WAN interface
Hello, I've just captured some traffic from the WAN interface of my SCR50AXE device. One thing seems very odd and that is that the device is sending ARP requests of internal VLANs on the WAN interface. Sending ARP requests on a completely different Subnet makes no sense in itself, but sending all ARP requests from all…
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When DNS Content Filter enabled company root domain won't forward to website
At two separate companies I manage, I changed their Zyxel FLEX router (current firmware) from using Web Content Filter to DNS Content Filter and things work well except the company root domains no longer forward to the company website. Say our company is example.com , normally when you enter that in a browser it forwards…
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USG40W - When entering a website (www.idrive.com) I get redirected to the firewall login
Hi, When trying to access the website www.idrive.com on any PC on the network the page gets redirected to the login screen for the USG40W. We found this issue when trying to get Cloud Replication (Backup) working on the iDrive BMR device. THe site *.idrive.com is listed as a Trusted website in the Content Filter. Larry
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model vpn100 come fare port forwarding
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Info configurazione 2 lan USG 50 Flex
ciao a tutti volevo chiedervi aiuto per una configurazione, ho un USG 50 flex con 2 server con 2 classi LAN diverse Server 1 DC con DB SQL su LAN 192.168.0.1 Server 2 WEB (IIS) su LAN 192.168.2.1 Devo far comunicare i 2 server, Tra le reti occorre tenere aperte le seguenti porte: Da internet a Server WEB (TCP) 443 Da…
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Allow External IP on USG FLEX 100
Hello , I installed USG FLEX 100 to permit external access with my smartphone to view internal camera but doesn't work. I verified pubblic IP , NAT rule and Mac Address and all seems ok. But at the moment I can't view from smartphone (with APP ) . With previous Firewall USG 40 with same Pubblic IP and NAT works fine. I…
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USG flex100H WebIF über SSH aktivieren
Guten Tag! Kann mir bitte jemand sagen, wie ich das WebIF über SSH bei der USG flex100H wieder aktivieren kann. Für die USG 100 habe ich folgende Befehle gefunden, diese funktionieren bei mir leider nicht! "configure terminal" "no ip http secure-server auth-client" Vielen Dank im Voraus!
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USG Lite 60AX DHCP Option 61?
Option 60 exists in the WAN interface but I need to set option 61 for my ISP in the UK (SKY).
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Speedtest is not working on USG FLEX 100AX
Hi, I have an issue with the speedtest fonction on an USG FLEX 100AX. I have no server in the list to choose for the speedtest. If i choose my interface, the speedtest server switch to "auto". The result is "Can't get server list, please check your connection or specified source IP." whatever the choice i made. Can you…
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Trouble with site to site VPN
Hello, I write becouse i have a trouble with a VPN site to site, I set the tunnel correctly with this scenario: Site A USG FLEX 50 with firmware 5.39 (STATIC IP) lan 1 10.1.10.X with many VLAN 192.168.10.X - 192.168.20.X … Site B (DYNAMIC PEERS WITH CGNAT) USG FLEX 200 lan 1 10.1.11.X with many VLAN 192.168.11.X -…
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Why i am losing data packets in my ZyXEL USG40?
My ISP is Yota NICARAGUA (https://yota.com.ni/), i have 40Mbps acquired but i am losing data packet often. One part of devices use ethernet network, another part use Wifi network. The majority of devices using the Wifi network use the band 2.4GHz. One minority of devices use the band 5GHz. According to the ISP i am losing…
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[2025 April] SecuReporter Maintenance Announcement
Dear SecuReporter Users, We want to inform you that SecuReporter is currently offline for server upgrades. Our team is working hard to enhance the service and ensure a better experience for all users. However, SecuReporter will continue to receive logs from Zyxel devices during the maintenance, and all the latest data will…
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Windows Netwok Policy Server as Radius
We have a Flex 500 Zyxel firewall and a Windows 2019 Server on the system. The clients are remotely connecting to the network via L2TP VPN. We want to use the Windows Network Policy Server for Radius authentication on the firewall, but no matter what condition we specify in the NPS, in the Connection Request Policy, the…
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Download library checksum
Hello everyone, went online to download a firmware and I noticed that the declared SHA is incorrect: As you can see there is SHA2 while it should be displayed SHA256
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UDP port 4500 sometime get blocked when allowed over bridge V2
https://community.zyxel.com/en/discussion/comment/65797#Comment_65797 So still happing this problem turns out was not the LAG bridge setup as I now have two port bridge on VPN300 but the only way to fix is to clear the NATT session in this case from 82.132.220.254 which UDP 4500 comes in on one interface of the bridge and…
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USG 200 Flex Manuals
Hi Zyxel support. I have some questions for you but I will start with most important. I have ordered a new USG 200 Flex since my older USG 60 have got obsolete. To prepare my self for this new unit I would like to get hold on some good manuals where I can read good explained details of how to set this up with the features…