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USG FLEX 500 - Internet with fixed IP does not work.
Hello, we are facing a problem with the USG FLEX 500, where we have an internet link with a fixed IP that does not work on this firewall. It is not possible to access the internet, not even to ping the internet link gateway. However, when testing this same link with the same fixed IP settings on any other device, the…
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USG Flex 200H - Priority for autoupdate
Hello everyone, I updated to 1.21 firmware and I see that there is a specific area where to set the autoupdate for the firewall in "on-premise" mode: I see also similar section inside Nebula: Which is the right moment when the firewall autoupdate itself? Everyday at 06.00 or on Monday at 02.00 ? If I switch off green…
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USG20-VPN low internet LAN speed comparing to WAN
Hi. I'm experiencing a strange issue with that FW. The internet connection speed took from Fiber line router is about 850 Mbit/sec (1Gbit contract). Looking at the FW control panel, the LAN1 connection is regularly negotiated at 1000M (1Gbit) but the internet speed is capped at 400/420 Mbit. No way to get the 850 that…
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IKEv2 with PSK not working on Android
Hi everyone, I'm trying to set up IKEv2 with PSK on a USG Flex 100 by following that article (https://support.zyxel.eu/hc/en-us/articles/8805317185298-IKEv2-VPN-with-Pre-Shared-key-on-Mobile-Devices-Instead-of-L2TP#h_01HB6CZ468E23YEB63SRPPFRS8) but it's not working. Here is the log What could be wrong ? I don't see any…
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Configuration files and license in SecuExtender for MacOS
Hi all. I just wanted to make a backup of my connections configuration and license info for SecuExtender for MacOS. Where are they stored? If I edit connections I can see name and IP, but no credentials, and "About" says that license is registered with no other infos. Where are they stored? Thank you in advance
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port forwardinfg not work?
i have set NAT and policy access in Zyxel USG110 SYNNAS is snology which has started DDNS function,that mean port of NAS has been opened. however, result of is Port 5001 is closed on your IP… I have ref this youtube already, but seem failed: Any one get idea?
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Zyxel USG Flex 100AX - problem with internet via Wi-Fi
Hello, I have a problem with accessing the internet via Wi-Fi connection to the Zyxel USG Flex 100AX device. Fresh installation. when I connect to it wirelessly, I constantly have no access to the internet even though the connection with network seems to be ok. Restarting the WiFi on my macbook temporarily solves the…
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SCR 50AXE - Firewall rules for vlan segmentation not working
Hi, I`m trying to segment my vlans on a SCR 50AXE. I can configure the firewall rules as per the Zyxel documentation, configuration gets pushed to the device (at least the GUI says it), but traffic is not filtered. Also I cannot see any security gateway logs for the device in the dashboard. 🤔 Vlan information gets pushed…
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SCR50 AXE
Hi, I would like to know why my wan is rest to DHCP sometimes, perhaps when the firmware is updated. I use external acces and need a fix IP from my box to the router, otherwise I have no external acces. Any solution? Thank's Yves
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Two wan side vpn
So far I had a L2TP VPN on my Wan side. A new Internet connection was connected to the Wan3 interface. I want to solve the IPSec IKEv2 vpn on this. I did it, but is there a way that the vpn connection can't work at the same time? The vpn receives IP addresses from different domains. I would like to ask for help with this…
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How to use ATP800 BLOCK SYN packet
How to use ATP800 BLOCK SYN packet
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How to activate SecuExtender VPN
I'm having trouble activating the VPN, It says error code: 70. Upon checking it has a problem with administrative rights on the computer. I checked, and my computer is already an administrator. I'm not the one who bought the VPN and my client sent me a link to install it. Kindly please help me. Thank you
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Problem chain certificate SSL in 2fa link url address
Hi, problem in my firewall USG Flex 200 V5.38(ABUI.0) : I created a csr certificate from "my certificates" and I purchased the certificate from Sectigo. I was able to import the certificate received as well as the 3 certificates in "trusted certificates" I can see validation successful in "my certificate" when I double…
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USG Flex 100AX - port lan is down
Hello, I have a problem with the Zyxel USG Flex 100AX hardware firewall. The logs show "Port 3 is down!" once an hour, then after 10 seconds "Port 3 is up!". I have a Ubiqiti U6-LR access point connected to port 3. Both devices are new. The hardware firewall has been updated to the latest versions - V5.38(ACFN.0), Ubiqiti…
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Routing LAN1 to WAN1 LAN2 to WAN2
Hi, I have a scenario like this with a USG Flex 100 I have 2 wan WAN1 and OPT_WAN2, WAN2 is currently configured as a backup line in Spillover In case the primary WAN1 line does not work, WAN2 is activated Up to this point everything works fine. The problem arose when I had to route LAN1 to use WAN1 and LAN2 to use…
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Number of people connected to the SSL VPN on an ATP700 ?
Hello, How can I retrieve the number of people connected to the SSL VPN on an ATP700 firewall via SNMP? I have retrieved the number of system users using the MIB files available on the site, but I cannot find the OID corresponding to the VPN users. Thank you.
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Configure NAT to point public ip to internal ip
Hello, I configured NAT and security policy following the guide here and cant seem to connect to the internal server. Mapping Type:Virtual Server - Interface:Wan1 - Source IP: any - External IP:Wan1_IP - Internal IP: *Points to internal IP - protocol:TCP - external Port: HTTPS - Internal Port:HTTPS Policy Control: From:Wan…
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Flex 500 Content Filter doesn't work from Chrome (pornography)
We have just upgraded from a USG210 to a USG Flex 500. The Content Filtering does not work using Chrome to some pornography sites. It works fine using Edge, Safari, and even curl. Using Chrome, some porn sites are blocked and some are not. The porn web-site validates as "Pornography" on the "Configuration" => "Security…
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OpenVPN support for USG router ?
Hello, The USG router (USG40 for my case) supports L2TP, IpSec, and SSL VPN out of the box. It does not seem to support OpenVPN. Is there a way to add OpenVPN to it? Any plan from Zyxel to support it in the future ? thanks -antony
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Optimize VoIP - USG Flex
I have a problem with a customer equipped with a USG Flex 200 who makes phone calls over Wifi. It doesn't work on iphones, no problem on Android. Is there an option to optimize VoIP flows from a USG Flex 200 (in particular the LLDP option which I can't find). Thanks for your feedback