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Why can't I log in to the captive portal with Microsoft Entra ID if my account enables 2FA?
Nebula supports the captive portal with Microsoft Entra ID function in the Nebula CC 18.30 release — release date 13/01/2025. However, iOS users might face problems when logging into the captive portal. This FAQ is going to guide you on how to fix this problem. Scenario: When you try to log into the captive portal with…
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How to edit captive portal’s Registration page by HTML?
This FAQ has previously guided you how to change of a captive portal layout by editing the HTML and CSS code. If you need instructions on how to modify the Registration page (which is part of the Login page) of the captive portal using HTML, please follow the steps outlined below. Navigate to Configuration > Access points…
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Captive Portal does not work on iOS device
Symptom iOS device will not redirect URL to authentication page due to some reason Workaround: 1)Browse http://captive.apple.com manually, It will redirect to authentication page.
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[Nebula] How to configure external captive portal for a SSID?
Description: This article shows you how to configure the login page from an external web portal instead of the one built into the NCC. There is an example customized captive portal page, and we can configure the look of the web portal page base on these html files. This article using XAMPP as the external webserver for…
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How to Configure Captive Portal with External Webserver?
The example instructs
how to set up captive portal redirect via the external web page. A captive portal can intercepts network
traffic, according to the authentication policies, until the user authenticates
his or her connection, usually through a specifically designated login web
page. Typically, you often find captive…
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How to Configure Captive Portal with QR Code?
The example instructs
how to set up captive portal authentication with QR code. This new feature offers two
convenient and
fast
methods to access the Internet. The first method is authenticator assisted. This means that the employees are
the authenticators, who can authenticate
the guest
to access the Internet. The second…
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How to Configure Captive Portal Redirect on AP?
The example instructs how to set up captive portal redirect on the
AP. A captive portal can
intercept network traffic, according to the authentication policies, until the
user authenticates his or her connection, usually through a specifically
designated login web page. Typically, you often find captive portal pages in…
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How to Configure Captive Portal Redirect on Controller?
The example instructs how to set up captive portal redirect on the controller. A captive portal can intercepts network traffic, according to the authentication policies, until the user authenticates his or her connection, usually through a specifically designated login web page. Typically, you often find captive portal…
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iPhone ios 11 connect the SSID, the portal page is not redirected and Wi-Fi will disconnect.
iPhone ios 11 connect the SSID with captive portal after few seconds, the portal page is not redirected and Wi-Fi will disconnect. Symptom: Use iPhone ios 11 connect the SSID with captive portal authentication and then open the browser after few seconds, the captive portal page is not redirected and the Wi-Fi will…
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If the customer uses captive portal, which mode - tunnel or bridge - for SSID can be used?
If the customer uses captive portal, the traffic must go back to the NXC to perform the captive portal. In topology 1, the traffic from AP will go through the NXC, you can use tunnel mode or bridge mode; we prefer to use bridge mode. In topology 2, the traffic from AP will go the best way to the internet without routing…
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Can the captive portal page be customized on the NXC?
Yes, an internal, upload file and external captive portal page can be customized on the NXC. 1. Internal page: On the NXC GUI, go to CONFIGURATION > Captive Portal > Custom Captive Portal > Customized Page > Add Press "Show Advanced Settings" and you can change the color of message or title. 2. Upload File On the NXC GUI,…
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What is the requirement to create the captive portal application?
There are some key points to set the captive portal: 1. The controller must be able to access the internet and do DNS query successfully. 2. The traffic must go through (comes in and goes out) the NXC controller when using redirect from controller. Note: If the traffic doesn’t go through NXC, the SSID used for connection…