Fadhil  Freshman Member

Hi everyone What should I do when Three tell me to contact Zyxel because the router is produced by Zyxel, and Zyxel support is not answering me because they see the NR5103E as Three's device 🙃and they even don't post any software update to it! Is there any one else I can contact ? Such a poor device NR5103E because his…

Hi @Zyxel_Judy Thank you for the update file.

Hi @Zyxel_Judy The module update you mentioned is not available to download in the link you posted. Thank you, dear

Hi I have nr5101 as well, could you tell me your experience with the module update sent to you by zyxel support? And can You send me the file please or post a link to download it?

Hi @Zyxel_Kay Thank you for encouraging words Yes I will contact my friends who own zyxel devices to participate in this lovely growing community.😊

Hi @Zyxel_Kay Will this feature be implemented in the next update ? Thank you

Hi @Zyxel_Judy I wonder whether it is normal or not for Zyxel support employees not to answer their customers . I have Zyxel Nebula FWA510 and I asked to which connectors (numbered from 1 to 4 in the included image)should I plug my external antenna cable ts9 ends (only 2 cables) when I am using 4G bands 1 and 3 only (band…

Hi @Zyxel_Judy Thank you for your explanation. But I have seen in multiple forums that the 4 external antenna connectors are not the same..two of the them for 5G main and 4G main and the other two are for 5G and 4G diversity. But no one could confirm which pair is for 4G main and diversity (1 and 2 ? 1and 4?) Where port…

Hi @Zyxel_Kay I will try this new command for the cloud managed A.P. Thank for revising the commands And many thanks for trying to adopt my suggestion .I think it will be very helpful to the users.

Hi @Zyxel_Kay Thank you for your great efforts to help me. I will provide screenshots to you to explain what happened with me. I did exactly what you told me to do and applied all the commands and the access point really gave 40 mhz bandwidth but when checking using the the commands you provided it shows 20 Mhz in one…

Hi @Zyxel_Kay Thank for viewing my access point and offering fix to my issue. Could you please help me applying these commands.

Hi @Zyxel_Kay Thank your for reviewing my site yes I made it 20 mhz because whatever I choose it actually transmits at 20 mhz. Now I made it 40 Mhz in the settings but it actually transmits at 20 mhz.

Hi Kay Thank you for your Reply 573 is the link speed shown in my device. I have an android device and it shows the link speed of every wifi access point it connects to. Organization " Fadhil Al-Helali" Site " Home " Invited zyxel support and looking forward for your help.