LSK_Support  Freshman Member

Hello @Zyxel_Nami, At the moment, no firmware update has been performed on any of the devices (I'll be performing that eventually). However, we tried to connect this router to another ISP modem/router and since the 21st of September, wired devices have remained active. Normally it would disconnect the wired devices at some…

Hi @Zyxel_Nami Interesting as we have other venues that has the same router firmware but never had this issue. Well see if we can push the update as we do not want the Wi-Fi device that is operating at the moment to be affected. Also, by any chance do you happen to see anything from WAN wherein in the ISP level, a…

Hello Nami, Another sample would be today wherein the switch when down offline but the router is detecting it on LAN1. That also includes a printer on LAN 2 that it went down as well. Switch Status: Router:

Adding timestamp on this inquiry. Before the reboot of the router at 8:23, switch (LAN1) and printer(LAN2) is down, but, both LAN ports on the router is detected. After the reboot, wired connection got reinstated and can be pinged.

Hello @Zyxel_Nami, Thank you for looking into this. Access is granted and you may refer to the following: Org: 65457 - Burnt Orange Burnaby Site: 1124551287111682 - Burnt Orange Burnaby

Hi Nami, Thank you for your answer. The internet connection was stable. OK, I'll wait until September to test this new version. Thank you.

Hi Nami, Thanks for your answer. Yeah, this is what we noticed. We're now asking for a minimum of 15Mbps to be sure. Those specific contexts are outdoor stores, such as food trucks or establishments in the mountains. —- Also, I was wondering if you'd have any tips/recommendations when a router does not load on Nebula, even…