PEACEkeeper  Freshman Member

Sadly to say… I have 3 NWA55AXE. Two of them are working on a PoE switch. The third one should work as a Mesh an is powerd by the original PoE injector. I must confirm, that the AP is only powered on if I connect some network device to the ETH port of the injector. I've tested all three injector with the same behavior. To…

Hi @Zyxel_Jay Thanks for the information. I've updated all APs and reenable the 802.11r support. The problem seems to be solved ::smiley: Best wishes Frank 

Hi @Zyxel_Jay thanks for your advice. I've disabled the option as suggested and will be looking forward for an update. I hope, that this will temporary fix the problem. I't would be great if you leave a comment in this thread when a fix is available. Have a nice day Frank

Hi @Zyxel_Jay I've enabled the support invitation again. Best Wishes, Frank

Hi @Zyxel_Jay sadly to say that the problem (re)appears this night at 1:21 CEST The affected device was my iPhone (36:D9:ED:7F:3E:81). I don't think that there was a problem with the DCS schedule, because the DCS schedule time is 3:00. Please, can you check the logs again? Thanks Frank

Hi @Zyxel_Jay since I've disabled the smart steering, the problem is solved. Thanks for your Help Best Wisches Frank

Hi @Zyxel_Jay today was the first day without a connection issue in the morning. Maybe disabling the smart steering did the trick. I'll monitor the problem due the next few days and give feedback. Best wishes Frank

Hi @Zyxel_Jay smart steering is now disabled

Hi @Zyxel_Jay The problem appears every morning, so I think it depends on the DCS schedule. Until I apply any change to the AP configuration. Restarting the AP will not solve the problem. The last time the Problem appears was today. After "inviting the support", the configuration of all APs run out of date. After the Smart…

Good morning @Zyxel_Jay, Yes No, if a device isn't connected to any SSID on any AP in the network, the authentication can be performed normally. But, if a device is connected to a SSID on one of the wired APs and DCS Schedule is running, the authentication can be performed normally against any wired AP, but cannot be…

@Zyxel_Jay thank for your reply. I’ve already checked both of the suggestions. But non of them work. even devices which are not connected during the dcs are affected. it seems, that the repeater loses the password. only a forced reconfiguration temporarily solves the problem.

@Zyxel_Jay I found out, that the problem appears after the DCS schedule in the night. And it affects only the AP which is connected using the mesh.

I have the same issue with a NWA50AX. My setup contains 3 of them. Two are wired and the third one is connected using the smart mesh technology. I consider that the problem only affects the third AP! When changing some configuration (stupid things like adding and removing a tag to the AP), the configuration of the device…

Hi @Zyxel_Adam thanks for your advice. Okay, that's what I thought. I already know this, and this is the reason why I decided to upgrade from PLUS (only 1MO license) and purchased new PRO licenses. Please, can you describe how to do this? There are only 2 days on wastage in my case. So it's much worse to wait for PLUS…

@Nebula_CSO Did you have any suggestions for me?