It just returns an error in the log saying it "cannot contact the server", which is the destination WAN IP of the firewall. I confirmed that the client could by other means, so don't have much more to go on. It worked before the update and now it doesn't. I have asked the customer to update to 13.2.1 to see if this…
I should clarify, the affected Mac was running the latest version available and was working OK. After the user updated to Ventura, it stopped working. I have already removed/reinstalled the client and the problem persists under Ventura 13.2.