YeK  Master Member

Hi, You may get answer for external antenna in datasheet and user guide

Hi, This model was EOL in 2020, you could ask a help from support team. https://support.zyxel.eu/hc/en-us/requests/new?ticket_form_id=114093996354

@Dsangrereal, 5.70(ACDZ.1)C0 isn't used on NR5103E, please help to provide serial number of your device and then we will check which one is correct for you.

@Joel_G_G SBG3600 was EOL since 2020 so we don’t have FWs on website. Please go to this link and raise your question. https://support.zyxel.eu/hc/en-us/requests/new?ticket_form_id=114093996354

@JeanFrancois Please go to this page to apply your request. https://support.zyxel.eu/hc/en-us/requests/new?ticket_form_id=114093996354

@JeanFrancois "how can we fill a bug report and/or feature request for both LTE5398-M904 and LTE5388-M804 to add a watchdog by monitoring an IP address and reset LTE if failed?" Please provide the SN and FW verion of your device. Then we will let you know the next step of your request.

Hi @Copse, Can you please share the fw version of your device? 

Hi, SBG series was EOL in 2020 so there is no fw/path released anymore. Please kindly understand it.

Hi sks, The design with this fw version cannot meet your request, you can use “browser settings” to block facebook or contact with your ISP if they have solution for this.

hi sks, Can you please share fw version of your device? 

Hi nwmod, VMG3006 system time cannot be set. By checking the modem current time on 'System' page and the timestamps in the message log, one may calculate the actual time manually.

Hi zaimzazali, Thanks for raising this question. The FW version of EX3220 is customized so we will discuss with ISP if it must be modified in future.

Hi PhilippeJakus, SBG3600 was EOL in 2018 so that's why you cannot find information. 

hi SSenturk, The fw version of your device is customized, please contact with your ISP to see if it's an limitation or not. 

Hi Mart, “If I log into the 192 page and turn off the security - the laptop connects.” --- does it mean the laptop can access to internet when select to no security? Can you please help to share fw version of your device?