Zyxel_Melen  Zyxel Employee

Hi @LBMedia, May I know if the port link issue remains after you reset these switches to factory default? And could you help to collect the tech support for me to check? I checked my XS1930 with the latest firmware version does not have this option.

Hi @GiuseppeR, Thanks for the privilege. About the topology issue on the WAN side, I'm checking with our engineer now and will keep you posted. About the topology issue between FLEX and AP, it is because of the unmanaged switch. It will forward LLDP to other devices when it receives one. Since this behavior of the…

Hi @MTTS, May I know which device you mentioned? Could you share the screenshot of that page and the ticket number? Please send these information via private message, thanks.

Hi @jas_it, I found you have created a same post in the Security category. I will help you delete this post later. Please be aware of the new post, thanks. Google translate: Descubrí que has creado una misma publicación en la categoría Seguridad. Te ayudaré a eliminar esta publicación más tarde. Esté atento a la nueva…

Hi @nielsscheldeman, Server SFP+ connected to XMG1915 SPF+ port 18 Client with 2.5 Gb/s connected to port 1 RJ45 Writing to the server goes at 280 MB/s(2.5Gb/s) Downloading from the server goes at 120 MB/s I did a local lab that a 2.5G client and 10G SFP+ server connect to XMG1915 with latest firmware and run iperf test.…

Hi @GiuseppeR, Not sure if the firewall and the access points are connecting a loop in this site, could you share a detailed topology for us to clarify this issue? Also, please help to enable Zyxel support and share the org/site name with me. Thanks in advance.

Hi @rndr, Thank you for updating your test result. We have conducted several tests in the past few weeks, but we were not able to replicate the issue in our testing environment. Please be assured that we will monitor for similar reports from other users.

Hi @tepe, If I setup NWA55AXE as repeater and it is still connected to a PoE switch, then LED from NWA55AXE ethernet LED port is powered off. If I enable AP or root AP mode again, ethernet LED port is powered on again. Is there an intention behind this behavior? AP mode: ethernet LED port is powered on Root AP mode:…

Hi @akeix, Thanks for the tech support. I would like to confirm some details with you: 1. Could you share yhe full network topology (The gateway, switch, ap, etc…)? Since this issue looks like a switch hang, the full network topology can help us investigate this issue. 2. I notice your network has some IPv6 clients. Since…

Hi @Chris888, Please reference Zyxel_Judy's comment that she replied previously:

Hi @akeix, I can help you check what happened from the tech support file. Could you help to collect the tech support and share it with me? Please navigate to Maintenance > Tech-support and click the download button of the "All" section.

Hi @sylla, Have you tried all possible passwords? Because the only way to reset the admin password is to reset NXC2500 to factory default.

Hi @Will59, If you want to extend the WiFi coverage and hope the clients can quickly change connecting access points while moving, these FAQs are what you need in your network.

Hi @FrankLauer, Thanks for these packets and the boot log. I found the NXC was trying to use the vulnerability firmware to boot up, but somehow the device uses the older firmware. I'm checking more details from the boot log and might need a remote PC to access your NXC. Once I finish checking, I will send a private message…

Hi @skivy71, FWA710 currently supports the physical SIM card only. But we understand there are more and more ISPs providing ESIM service to their customer to substitute a physical SIM card. I have created an idea post for you. If anyone likes this idea, please feel free to leave your comment or give it a vote.