Comments
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Update: The reason for the auto-negotiation links to 1G is that Nebula pushes the wrong link speed configuration. This has been corrected, if anyone hasn't fixed your port to 10G, please change the port setting so Nebula will push the correct configuration to your device.
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Hi @Kyle_Kimberley, NWA1123-AC HD doesn't support this feature in any of its firmware versions. However, you have a replacement to use the PoE schedule on your PoE switch if PoE powers up your NWA1123-AC HD.
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Hi @ll4mat, Thank you for your feedback. I understand your preference for centralizing system notifications in Microsoft Teams rather than managing multiple portals and email notifications. We regret the inconvenience caused by the recent Application Patrol signature upgrade issue. We sincerely appreciate your support of…
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Update: Issue is fixed.
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Hi @DanniKool, We have a note for this possible scenario on the Nebula release note. Could you please help to enable the Zyxel support access and provide your org name so we can help you to fix this issue?
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Hi @George993, Please help to enable Zyxel support access and the org/site name so we can access it to check. In addition, could you also tell me the issue device's name and the issue client's MAC address? So we can better find the event logs to check this issue. Please feel free to send me a private message if you don't…
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Hi @mattmarch, Thanks for your update. In my record, this behavior is the iOS behavior. But could you help to record a video on your iPhone so we can clarify this issue? I will send you a private message to get this video and information about the first issue. Thanks.
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Hi @Dpj, No, the Nebula connection test result is enough for us. Our engineer has narrowed down this issue and is fixing it now. Once it is fixed, we will update this post:
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Hi @Dpj, We are already clarifying this issue. May I know if your local network of these sites is working?
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Update: This issue has been fixed in the newly manufactured device. You may check if your serial number is after the serial in the below table. Model SN from XMG-105 S244322003111 XMG-108 S244328017995 XMG-105HP S244318000001 XMG-108HP S244318000501
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Hi @coderjoe, Let me clarify with our team and update you. Thanks!
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Hi @greg, After checking with our engineer, the USG FLEX series doesn't have API to support this scenario. For a workaround, we suggest having an external Radius server for you to create/detele the WiFi client and its password. For this method, you will need to change the SSID authentication method from local to external…
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Hi @AndreaRP, Thanks for sharing this idea. I have let our product team know this request and we will monitor this post, the comments and the votes, to evaluate this idea.
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Hi @Dpj, Please allow me to ask some questions to narrow down this. What scenario will you get/create a ticket? What do you mean about the "every message"? Currently, Nebula will send you a notification when: Firmware upgrade schedule. Site alert/MSP alert. EX. Device offline/Security alert. License issue.
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Hi @StevenDuyck, Thanks for the file. We found the AP disconnect with Nebula because it didn't receive feedback from Nebula. 2025/02/04 07:23:42: Session of client 'd.nebula.zyxel.com' did not send/receive an RPC for too long, disconnecting. 2025/02/04 07:23:42: Netconf connection is disconnected. In our experience, this…