Comments
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Hi Peter, well, I see the case and add myself into it. Our Agent will collect needed things and I´ll make sure that you see progress next week. Regards, Tobias
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Hi @Nemesis, please check out this article if it helps to double-check config: https://support.zyxel.eu/hc/en-us/articles/360004131900-L2TP-on-Linux-Ubuntu-setup If it still fails, please leave a comment under this article and our Support will be in touch with you for investigation. Regards, Tobias
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Hi @USG_User, our dev team is currently unavailable (this week), we can idle this case and continue Monday, or you log a ticket and get a follow up from us, when all tests are done: https://support.zyxel.eu/hc/en-us/requests/new?ticket_form_id=114093996354 Regards, Tobias
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Hi @Lukas0102 True, you need to block AP to ZyWALL but if ZyWALL manages this AP you need 2 rules: a) Allow AP to ZyWALL with "Services: CAPWAP" b) Block AP to ZyWALL with any services So you can make sure your Management WIFI is working, but PING is blocked Also, you can do: a) Block "AP to ZyWALL" with Service "PING" b)…
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Hi @Przemek Can you add a screenshot of what you are missing in GUI? Thanks. Tobias
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HI @Remo Did you try to clean up the cache and cookies in your browser or use the incognito browser tab? If that didn´t help, please be in touch with Support to Request 5.20 Weekly File, which may solve this issue already or deeper investigation. https://support.zyxel.eu/hc/en-us/requests/new?ticket_form_id=114093996354…
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Hi! @Guillaume06140 https://support.zyxel.eu/hc/en-us/articles/4415084375954-Announcement-Windows-VPN-client-RAS-client-issue-after-installation-of-Windows-Update-from-January-11th-2022-KB5009543-KB5009566- Thanks! Tobias
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HI USG_User, I mean a log to prove that the any-any deny rule is shown with "Log" but do an Alert. I checked up the system currently there is no other customer report in this direction, so it looks like this IP seems right now exclusive going to send you this stuff. Regards, Tobias
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Hi Max, our devices have several options for Captive Portal Registration, so far an E-Mail sending is not an option by default. You may need to customize the Landing Page and grab customer E-Mail to execute such a process on your own. Also doable may is a way with Purple…
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Hi strivoli, the NWA110 AX can´t support LAN Port Traffic (Forwarding). I think this is the reason why the LAN Port on Repeater is Offline and can´t reach the network there. Regards, Tobias
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Dear Arianwen27, it looks like this is may a bug and DCS not scanning all available channels. Please log a ticket here as we need to do a deeper check and lab test: https://support.zyxel.eu/hc/en-us/requests/new?ticket_form_id=114093996354 Regards, Tobias
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Hi shh, you need another model for it. Wireless bridge supported model list:NAP203, NAP303, NAP353, NWA55AXE, WAC6103D-I, WAC6303D-S, WAC6502D-E, WAC6502D-S, WAC6503D-S, WAC6552D-S, WAC6553D-E, WAX610D, WAX630S, WAX650S These models can in Nebula do Smart Mesh (find best WIFI way) and same time in case of cable connection…
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Hi USG_User, that was my assumption that it is the default rule, can you verify it by a screenshot of the device, when this happens? In case it may a bug (I remember a similar report last few days) I suggest adding this into the Idea Section to enhance UTM Signature to auto-block it. But if it "comes up recently" and was…
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Hi Nireves, usually, a new config is better, as you start with default config changes we applied during the past years. Convert should also be doable, if you struggle, feel free to send us the config and we´ll help on that topic. https://support.zyxel.eu/hc/en-us/requests/new?ticket_form_id=114093996354 You can also create…
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Hi Peter, can you help to log a ticket for deeper investigation into it? https://support.zyxel.eu/hc/en-us/requests/new?ticket_form_id=114093996354 Thanks. Tobias