jahmon  Freshman Member

Update: I applied Kapton tape over pins 1-3 and the drives are working perfectly. This is inconvenient, but the drives are enterprise grade.

I'm in the US as well and don't have a Zyxel firewall. I do have a NAS and a high end home office.

Thank you for the top notch support and patience!

There's a lot of info here. You are correct my config is sda and sdd. I may be missing something but this looks like it passes self-test. Your help appreciated! Here's the logs from one as it is too long. ~ # smartctl -a /dev/sdd smartctl 6.3 2014-07-26 r3976 [armv7l-linux-3.2.54] (local build) Copyright (C) 2002-14, Bruce…

So I looked through it more carefully, right in the beginning of the "SMART Data Section" there is a line "SMART overall-health self-assessment test result:" Drive A shows "Passed", Drive D shows "Failed". As D is the RAID 5 parity drive, this explains why it's degraded, but I can still access the data and the rebuild…

There's a lot of info here. You are correct my config is sda and sdd. I may be missing something but this looks like it passes self-test. Your help appreciated! Here's the logs from one as it is too long. ~ # smartctl -a /dev/sdd smartctl 6.3 2014-07-26 r3976 [armv7l-linux-3.2.54] (local build) Copyright (C) 2002-14, Bruce…

~ # smartctl -a /dev/sdd smartctl 6.3 2014-07-26 r3976 [armv7l-linux-3.2.54] (local build) Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Hitachi Ultrastar A7K2000 Device Model: Hitachi HUA722020ALA331 Serial Number: YBK0JV2F LU WWN Device Id:…

That worked, thanks. Let me get the results and review. Sorry for the slow response, I'm sort of doing this between other priorities.

I tried to do this with PUTTY and WinSCP, but can't get it configured correctly. Do you have a guide on establishing an SSH session? thanks.

...and still shows all disks 'green' note 1 and 4 are the Hitachis flagged as 'BAD' by SMART. 

Yes - see attached. These don't make any sense to me as written. If this is accurage almost every parameter is overthreshold, and some thresholds are nonsensical. For example temperature and operating hours

A follow-up here. To repeat, I have 'healthy' showing everywhere on my NAS540 except for the 'RAID Degraded" and the SMART 'BAD' indications. I looked more carefully and both of the disks that are 'BAD' are Hitachi's Ultrastar A7K2000, HUA722020ALA331. I can write and read data no problem. Is this a compatibility error?…

Thanks.