Comments
-
A reset (press the recessed reset button for at least 5 seconds until the power LED starts blinking, then release it) should revert any password changes back to the factory settings, i.e. the password on the label (or 1234 for older Zyxel equipment). Account name (Username) is usually admin. Remember that username and…
-
I bought it used, so it may well be a device that has come from an ISP. Creating a new admin user didn't make any difference, but erasing the ROM-D and data partitions via the CLI did. After a reboot the VoIP menu is showing on my EX3301-T0. Thanks for your suggestions.
-
Hi @Peter2 Thanks for chiming in:) Yes, it is a EX3301-T0 (label says so), and it has two green phone ports and a blue ethernet wan port. I log in with the admin account and password from the label on the back. VoIP settings did not appear after a firmware upgrade and factory reset. I found no obvious voice or VoIP section…
-
Thank you for following up, @Zyxel_Melen. It is confusing that Zyxel ships devices carrying the same model number, yet having different capabilities. With this policy, consumers are unable to know if they are buying a fully functional box or some hamstrung surplus ISP device with little to no support from the manufacturer,…
-
Thank you for your suggestion, @Liba. There are no visible VoIP settings in the menu between Security and System Monitor on my EX3301-T0, running Firmware Version V5.50(ABVY.4)C0. How can I find it or enable it in the GUI?
-
@Zyxel_Melen Yet these routers are freely available through retailers, so it is cheesy just referring customers to their ISP for support. @AX6 take a look at https://www.zyxel.com/global/en/support/download?model=ex3301-t0
