ssagoo

Hi Kay, I have also upgraded the firmware and didnt need to check the "Restore Default Settings After Firmware Upgrade" checkbox. The upgrade went really well and all of my settings were retained. I can also see all of the other pages without any problems. Thanks for resolving this issue! Best Wishes.

Hi, Thanks all for your replies. I did manage to resolve this issue eventually a few days back. The way I did this, was to again restore the device to its factory defaults by downgrading the firmware as follows: From the right navigation go to: Maintenance => Firmware Upgrade Then follow these steps: - Upload firmware…