tgo

One more thing. There are only .dar files and a file with only extension (.zydar_lock_file_BA11) file. No .lst file.

Curious also since it says "if you had protected the data with a password" the pop up must shows up even when one didn't use password. 

Thanks Jerry. 2 issues. 1. As I indicated above I did not enable encryption. That is how I know I did not use password. It was meant to be a quick deleting the volume and restoration job I didn't want/need encryption or password. Since one is not activated without activating the other (which I checked) it seems unlikely I…

Any support staff on this question? I need to restore my data.

Just checked backup planner by trying to create new backup. The password field is activated only if I choose the encrypt choice. Which I did not choose. Therefore I did not set a password. Why is it asking me and how can I restore my files?

backup planner. That is the only backup software on the zyxel desktop.