Zyxel_Melen  Zyxel Employee

Hi @PeterUK, I can reproduce this issue. Let me check with our engineer and I will update you once I have further information. Thanks!

Hi @Omnia, No, it is not possible to cofigure via CLI. Would you like to provide the reason you want to set an allow list?

Hi @antohsu Sorry for the delayed reply. After checking with our product team, we will enlarge the maximum number of the NAT rule to support your scenario. Here's the idea post and we will monitor the comments and votes to evaluate.

Hi @GiuseppeR, I checked with our engineer, and the issue with site X shouldn't be related to the security option of the SSID. But thanks for your update. We will do some local lab work to clarify it.

Hi @Pbee, Could you help to check if the latest firmware still has this issue?

Hi @bob500, We have confirmed the reported issue and are actively working on a solution. We will notify you once the fix has been completed and implemented.

Hi @bymusty, This issue is fixed. Please help to verify, thanks!

Hi @GrahamWebb, Yes, the new version of SecuExtender also supports USG FLEX/ATP IPSec remote access VPN. SSL VPN only supports for USG FLEX H series.

Hi @soeftel, This seems like you lack a routing rule on Fritz!Boxes to let it know where it should send the traffic(from 192.168.11.0/24 subnet). Please try to add a routing rule on Fritz!Boxes first.

Hi @phayze, Did you use SFP module or DAC cable to install in ports 13 and 14?

Hi @Gaetano, We do not support automatically change the VPN user password currently. Which model and mode are you using? In addition, I think using 2FA is more secure than automatically change the VPN user password.

Hi @Adinfo @hakbjo @Keys @SkyGoat We have confirmed the reported issue and are actively working on a solution. We will notify you once the fix has been completed and implemented.

Hi @Dexta, What's your ATP500's configuration status? Has it been updated to date? If not and it is online, please enable Zyxel support access and share your organization/site name with me.

Hi @tczauderna, If the issue happens again, please help to record the video so we can check this issue better. Additionally, you can try the tool "Jam" which can record your tab and save it on the cloud directly.

Hi @qweqwe, Thanks for the photo. I have helped unregister this device. You can register it to your organization/site now.