USG FLEX Event log for SDWAN Error

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FreemanJJ
FreemanJJ 文章數: 45  Freshman Member
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於 防火牆系列
請問這兩個訊息出現有要如何修正設定嗎?

2021-09-23 13:39:12
SDWAN Report
ERROR: report syslog failed

2021-09-23 15:48:24
SDWAN Report
ERROR: report metrics.FlowTrafficInfo failed

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  • Zyxel_Emily
    Zyxel_Emily 文章數: 1,296  Zyxel Employee
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    這兩個訊息和設定無關. 
    請問這兩個訊息一直頻繁出現嗎? 還是只出現一次?
    如果一直頻繁出現, 表示和backend sync server連線有問題.
  • FreemanJJ
    FreemanJJ 文章數: 45  Freshman Member
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    從上週五裝機後至今

    ERROR: report syslog failed 出現一次

    ERROR: report metrics.FlowTrafficInfo failed  出現兩次

    能說明這是什麼訊息嗎? 謝謝
  • Zyxel_Emily
    Zyxel_Emily 文章數: 1,296  Zyxel Employee
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    設備上報到backend sync server有問題, 請檢查wan/lan interface IP設定是否衝突. 
  • FreemanJJ
    FreemanJJ 文章數: 45  Freshman Member
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    是有衝突, 目前已修改LAN IP
    不過想請問為何error message只出現一~兩次而不是頻繁或是每日?
  • Zyxel_Emily
    Zyxel_Emily 文章數: 1,296  Zyxel Employee
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    因為有偵測錯誤， 所以被判定與server是斷線狀態，所以就不會再嘗試去送.
    請問後來改LAN IP之後, 這些error還會再出現嗎?
  • FreemanJJ
    FreemanJJ 文章數: 45  Freshman Member
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    應該是說 只出現那麼一次, 之後再沒出現, 一個禮拜後改Lan IP之後也都沒出現過
  • FreemanJJ
    FreemanJJ 文章數: 45  Freshman Member
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    今天查看log 又持續出現了底下訊息
    2021-10-07 08:45:29
    SDWAN Report 
    ERROR: report metrics.SystemLoad failed
    2021-10-07 09:00:29
    SDWAN Report 
    ERROR: report metrics.SystemLoad failed
    2021-10-07 09:00:29
    SDWAN Report 
    ERROR: report metrics.VPNTrafficInfo failed
    2021-10-07 09:00:29
    SDWAN Report 
    ERROR: report metrics.LiveReport failed
    2021-10-07 09:00:29
    SDWAN Report 
    ERROR: report metrics.LinkQuality failed
    2021-10-07 09:15:29
    SDWAN Report
    ERROR: report metrics.SystemLoad failed
    2021-10-07 09:15:29
    SDWAN Report
    ERROR: report metrics.VPNTrafficInfo failed
    2021-10-07 09:15:29
    SDWAN Report
    ERROR: report metrics.LinkQuality failed
    2021-10-07 09:15:29
    SDWAN Report
    ERROR: report metrics.LiveReport failed
    2021-10-07 09:30:29
    SDWAN Report
    ERROR: report metrics.SystemLoad failed
    2021-10-07 09:30:29
    SDWAN Report
    ERROR: report metrics.VPNTrafficInfo failed
    2021-10-07 09:30:29
    SDWAN Report
    ERROR: report metrics.LinkQuality failed
    2021-10-07 09:30:29
    SDWAN Report
    ERROR: report metrics.LiveReport failed
    2021-10-07 09:54:29
    SDWAN Report
    ERROR: report metrics.VPNTrafficInfo failed
    2021-10-07 09:54:29
    SDWAN Report
    ERROR: report metrics.LiveReport failed
    2021-10-07 09:54:29
    SDWAN Report
    ERROR: report metrics.SystemLoad failed
    2021-10-07 09:54:29
    SDWAN Report
    ERROR: report metrics.LinkQuality failed
  • Zyxel_Emily
    Zyxel_Emily 文章數: 1,296  Zyxel Employee
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    謝謝提供event log. 我們檢查之後再回覆你.
  • Zyxel_Emily
    Zyxel_Emily 文章數: 1,296  Zyxel Employee
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    這個問題在之後的NCC版本會修正, 等到修掉之後會再通知你.
  • Zyxel_Emily
    Zyxel_Emily 文章數: 1,296  Zyxel Employee
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    已編輯 十一月 2021
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    這個問題已經在nebula CC修正, 請再幫忙觀察是否還會再出現ERROR. 謝謝!

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