評論
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Hi @ZdenekB What is the firmware version you are using? What is the VPN client's IP range? Do you have any Policy Route or static route settings? Thanks.
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Hi @ZdenekB May we know which firmware version you are currently using? If this issue recurs, could you please assist us by collecting the diag-info log (Maintenance > Diagnostics > Diagnostics > Click 'Collect Now') at that time. Thanks.
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Hello @millisent41 Welcome to the Zyxel community. Please prepare two console cables: one is DB9 to RJ45, which connects to the USG20-VPN, and the other is RS232 to USB, which connects to the PC's USB port, for console usage, as shown below : Please refer to the console below information : It's the console serial port…
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Hello @PeterUK May we know whether this symptom persists for now? Thanks.
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Hello @Pasadena Thank you for being a long-time user of the UAG4100. Currently, the UAG4100 has reached its end-of-life and does not support this feature. We appreciate your inquiry.
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Hello mMontana I sent a private message to you, please check it. Thanks.
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Hello Zolik, Could you provide the remote Web-GUI to us for further checking? I will send a private message to you later.
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Hi @Datamai Thank you for your clarification. Currently, the AD user cannot log in to the firewall to edit any settings. Don't worry about it. Thanks.
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OK, we will do it. Thank you.
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Hello @PeterUK I attempted to reproduce this issue on the USG Flex200HP, but cannot reproduce it. STP1. I created a test policy route and extended the References page for ge4 STEP2. I removed the policy route. STEP3. I clicked the Refresh button and found the Policy Route was gone. Could you switch to another page and then…
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Hi @Datamail Thank you for your inquiry. The Active Directory (AD) user cannot be a member of the administrator group. From the firewall's perspective, the AD user is considered an external user. Thanks.
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OK, noted it. Please let us clarify it internally.
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Hi @TizianoPS Thank you for your update. The SecuExtender VPN client may not support for installation in the Microsoft Windows Embedded Compact 7 OS. Do you want to utilize the Datalogic Skorpio X4 to establish with the ATP100W? Thanks.
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Hello @mMontana Thank you for your further inquiry. May we know if you want to apply Bandwidth Management (BWM) for IPSec/L2TP/VPN-related traffic and prioritize those traffic when you need it?
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Hello @TizianoPS May we know which Windows Mobile device you installed the SecuExtender VPN client on? What is the version of SecuExtender that you installed? Currently, the SecuExtender software can only be installed on the Windows PC platform operating system. Do you know which VPN type is supported on your Windows…